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      WM

      Engaged employer

      WM reviews

      High pressure - Customer Service Representative WM Employee Review

      2.0
      19 Apr 2021
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Benefits were decent Commission was way overstated and very hard to obtain

      Cons

      Horrible department management Department management was the worst thing

      avatar
      WM Response
      4y
      Thank you for taking the time to express your concerns. We value all feedback from our employees and love to hear recommendations on how to best provide a more positive work experience. We use it to continually strive to ensure that our management is providing the best leadership to our teams.

      Explore other reviews about WM

      5.0
      30 Apr 2026
      Gas technician
      Recommend
      CEO approval
      Business outlook

      Pros

      Great place to work for, amazing benefits and very understanding supervisors!!!

      Cons

      None so far. All is going great!!

      avatar
      WM Response
      1mo
      Thank you for taking the time to share this! We’re so glad to hear that your experience here has been a good one. It’s feedback like yours that reminds us why creating a workplace where people feel respected, supported, and proud of what they do is so important. We're grateful to have you on the team.
      4.0
      27 Jun 2026
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Great support with onboarding. Remote work. A lot of opportunities for learning.

      Cons

      Low pay. Market Area Differential (MAD) training is extremely weak in comparison to new hire training. a

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