Psychologically Unsafe Work Environment - Eligibility Specialist Unum Employee Review

1.0
4 Aug 2020
Recommend
CEO approval
Business outlook

Pros

Decent benefits, opportunities for advancement.

Cons

This is not a good place to work for anyone who deals with mental illness or has a learning disability like ADHD. I have ADHD and was miserable there. I was very upfront about this with my onboarding manager and mentor, but they were not supportive. I struggled with the training and was put on a documented feedback plan (translation: I was put on probation) in order to “get some extra help.” I was also told that my performance was “unacceptable” even though they were aware that I have a legitimate medical condition. I agreed with their decision to put me on the plan, but the way they went about it was demoralizing and filled with mixed-messages. The onboarding manager said the plan was to get me some extra help, but then she lectured me for needing that help. The whole situation was upsetting and made me afraid to speak up and ask questions. My mentor was also terrible and treated me like an idiot for not picking things up as quickly as everyone else. She encouraged me to ask more questions, but when I did she would get visibly frustrated with me in front of everyone and talk down to me like I was stupid. I am 100% certain I could have done this job, but I didn’t want to stick around a place where employees are ridiculed for asking questions or needing some extra help. I quit after the training was over and I don’t regret it.

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1.0
17 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Pto, good company to work for career wise, good discounts on things+discount for food on site.

Cons

Overworked like crazy, I was hired a few months ago but am already looking for something else, due to the stress and constant feeling of “wow finally i think im starting to get this” all to be reminded when submitting your tasks for mentor review you either did it right or have to redo the whole entire thing from scratch that is if your mentor is even available. Depending on your mentor as well that can really damper your experience and overall understanding. Training could have been done a lot better initially with constant exposure to different task types and different material. For example Medical certifications could have been shown over and over again for us to understand if it’s complete, incomplete and what significant health condition it would be for coding. With other team members also leaving as training ended and senior team members leaving once we got assigned the writing was on the wall. I really wanted to give Unum a shot and really try to see myself here, maybe it’s just the position of leave specialist or maybe all the jobs are the same, still can’t help but wonder if another position would’ve suited me better if they allowed role transfers sooner instead of waiting a minimum full year.

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