Terrible company to work for - Senior Claims Adjuster USAA Employee Review

There are so many cons. It’s ridiculous. Low pay, which is below the industry standard especially in claims terrible leader ship micromanagement cutting bonuses cutting retirement plus cutting benefits cutting pay especially during a pandemic. This company has gone downhill so incredibly fast it’s ridiculous and the reason being is the current leader ship especially the Board of Directors as all they care about is lining their own pockets all the directors all the leader ship only cares about making sure that they get their huge 30% bonuses while 90% of the workforce struggles living paycheck to paycheck and having a tough time paying their bills on time but no matter how many times we provide this feedback to leader ship nothing ever changes because they do not care. They literally told us when they were cutting benefits in 2020 that verbatim “we are over invested in employees.”