Used To Be Great, Now Not So Much - Anonymous employee USAA Employee Review

2.0
19 Aug 2014
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Paid time off. Campus cafeteria. There are some really good people that work here though they are few and far between. Christmas party is extravagant.

Cons

Benefits are being cut gradually every year. They like to perpetuate the idea that they listen to employees but never actually do. Turn around at the executive level is becoming excessive. Public image is far from reality. Sinking ship mentality and outsourcing have many employees fearing for their jobs. Pressure put on those already doing the lion's share of the work instead of reprimanding and correcting the behaviors of those that do not. They will attempt to sway your voting decisions and political views to benefit the company. An underlying "whites not welcome" mentality is a serious red flag.

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5.0
26 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Pay is sufficient and above Average

Cons

Upward movement is based on who you know

5.0
8 May 2015
Recommend
CEO approval
Business outlook

Pros

Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

Cons

Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

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