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      USAA

      Engaged employer

      USAA reviews

      Great Company, Great Mission but way too rigid - Financial Foundations Specialist USAA Employee Review

      3.0
      5 Sept 2012
      Financial foundations specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      - Good starting pay - Great benefits - Great onsite amenities - Great mission - Military friendly -Work from home opportunities

      Cons

      - Highly micro-managed. Every minute of your workday is monitored - Pressure cooker sales expectations - Call center environment with non-stop incoming calls, all day every day - Working in a highly structured environment isn't always a bad thing, but I often felt like I was back on active duty

      Explore other reviews about USAA

      5.0
      26 Jun 2026
      Manager, contact center
      Recommend
      CEO approval
      Business outlook

      Pros

      Pay is sufficient and above Average

      Cons

      Upward movement is based on who you know

      5.0
      8 May 2015
      Risk analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

      Cons

      Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

      297
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