Pros
You get tickets at a discounted rate to Orlando Studios, check is alright(for the amount of work you do, you'll be paid better at MetLife). Getting trinkets every now and again, and there's a daycare. That's interesting.
Cons
Micromanagement! I completely understand having to be held accountable for your actions or having standards, but to nick-pick at calls to look for something wrong is just ridiculous. ALL OF THE TIME.. you never do a great job. Something wrong will be found. Always have to sell items, even to members who dont want or need it. You can have a great call, rapport, take care of their requests, EVERYTHING, but if you dont sell, you'll get bad marks. So I just offer stuff and say that I did it. No movement to move to other departments that don't require selling-like admin/clerical work. Schedules, last schedule bid came out, if you worked on the weekends, no options offered. Complete crud. High turnaround. 5 out of the 11 employees I started with have fled, and in June it'll be a full year.