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LOTS of Work - City Carrier Assistant US Postal Service Employee Review

2.0
24 Sept 2017
Recommend
CEO approval
Business outlook

Pros

They will make sure that you are well trained to do the job properly and safely. They train you on procedure and how to use the vehicles. Then you have three days of on-the-job training before you start. Where I worked, I was gradually worked up to a full route. A person is normally overwhelmed when they see how much is delivered on a single route. Eventually, the managers will require a full amount of work to be done within a standard timeframe. Managers will gradually work you in to learning to organize the mail for differing routes as well. The normal rate of pay is ok. The overtime structure though is good. Overtime starts after 8 hours of work for the day or 40 hours for the week. Double time pay starts at 10 hours of work for the day, or 56 hours for the week.

Cons

You will have to use your own clothing and footwear for the job for the first six months. You have to work in all kinds of weather, so you have to foot the bill for all kinds of clothing. Eventually, you are given an allowance to spend on clothing from an approved vendor but the allowance does not go far. The number of hours required for work will be substantial. I work six days and there some weeks I did not get a day off. I typically worked 55 to 60 hours a week. The work is exhausting. I normally walked 10 miles a day. I would wear out my shoes in eight weeks, and I felt like I could never eat enough food. The job requires that you be able to work at any route in the district. You will be assigned to one post office, but you could be called to work at another post office for a day. Also, regional management can change which post office you are assigned without your consent. The turn over rate is high. There was never enough people to handle all of the work. Retention of new employees is only 50%. The job is technically part-time. When you start, you are part on a seniority list with other City Carrier Assistants. People at the top of the seniority list get converted to full time positions with a regular route when they become available. The wait time to get converted to full time varies. I was employed for nine months and would probably have to wait another 12 months before I got converted.

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5.0
11 Aug 2025
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CEO approval
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Pros

Good benefits great pay, Good workers

Cons

Long drive, Low Management and long hours of work

4.0
16 Jun 2014
Recommend
CEO approval
Business outlook

Pros

First: In this economy? The pay. New carriers start out at $15,30/hr and (even though your orientation leader may so you're not guaranteed 40 hrs/week) you will get a monstrous amount of overtime. Once you're past your first couple of months and you understand how to carry mail properly you will often work from 8a-6p nearly every day. Also with a few cities, like mine, you will work on Sundays for Amazon. This usually adds an additional 5 hours to the paycheck. Myself and other CCA's in the station work between 51-64 hours a week. Secondly: You are your own boss for the most part. You will spend 1-2 hours a day in the office between receiving and casing your magazines and any left over letters that the machine didn't sort out. Once you've been in past the 90 day probationary period you are eligible to "hold down" an open route. If you are lucky enough to get a good long term hold (the regular is gone for injury or some other reason) you will learn how to case routes very quickly. Third: Fitness. There's a lot of people who want to lose weight out there. I weighed 235 lbs when I first started working for the post office and now I weight 180. I lost 50 lbs in the first 3 months alone. It's all exercise though. You can diet if you want, but remember you'll need energy to walk those long routes. Fourth: Coworkers. Yea, there are turds in every environment, but most of the career employees there are really pulling for you to succeed. Most carriers in my station are former military and a lot of them have been friends for decades. Being a CCA myself, I was worried about how well I'd fit in with some of the grizzled older carriers but they accepted me right away.

Cons

So where to begin. Well remember when I talked about working all that overtime in the Pros section? It's not optional. You will be expected to be at work every day of the week, including Sundays, unless you have a decent management staff. During the Christmas season I once worked for 53 days straight without an off day. We had new CCA's get hired and quit within weeks. Have a family? Tough luck. You will get to see them from 6:30pm till they go to sleep. Sundays you will likely get off work around 1-2pm. Management is mostly compromised of people who are former carriers or clerks, which is nice because they promote from withing, but the devastating caveat to this is that most of them are uneducated persons. A fair amount of carriers start when they're in their late teens and early twenties and come from jobs that were minimum wage or did not require them to have any kind of leadership training. The managers don't care about the welfare of the employees mental status until it's too late, and most of them tend to act like they were never carriers at all by expecting completely ridiculous things from the CCA's and some career carriers. It's not unusual for a carrier to be given a 2 hr "assist" in addition to whatever their main route is. While most carriers can get this done without much issue, for a new carrier or even an experience carrier on a bad weather day, it can become very stressful mentally. The threat of being fired is incredibly annoying as a CCA. If you call off sick, if you need to have a personal day, if you even need to pick your kids up from school because your wife got stuck late at the office, a manager will pull you aside and remind you of how expendable you are. The Paid Time Off (PTO) you accrue will come very quickly, and you'll soon realize you have 40 hours and would like a nice little vacation.. too bad you can't take it. As a CCA you're expected to work 360 days a year and then you get 5 days off as a reward and a massive paycheck AFTER your 5 days off. Now you can use that fat cash to...uhhh.. buy something I guess? Certainly would have been more useful if I got it before the 5 day period to use on my vacation. While the career carriers are really great to deal with usually, the fellow CCA's can become very competitive. Often times if you're given an assist and it's better than another CCA's assist who has "seniority" over you they will complain to other carriers and management that they should have gotten the "good" assist. This is one of the fatal flaws that new people with struggle with. No matter how much faster you are, no matter how much more accurate you are, no matter what, everyone gets promoted by time with the post office. This leads to a lot of carriers just doing the bare minimum and putting the excess on other CCA's or carriers. The final con (that I'll write about) is that the weather sucks. I know carriers who have been delivering mail for 20+ years and they still can't deal with the rain, the snow, or the heat. The heat is the biggest killer for carriers by far though. If you're in an area that suffers from hot, muggy summers, get ready to consume gallons of water every day, and sweat that out (often onto your customers mail). The worst is when it rains on a hot summer day and then evaporates right off your clothing. Makes you feel like a walking sauna.

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