US Postal Service Reviews
39% would recommend to a friend
(16377 total reviews)
25% approve of CEO
What people are saying about US Postal Service
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Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
- "It's a very good job graet people to work with and the pay is good." (in 3041 reviews)
- "Benefits are good that’s and it also comes with other advantages that you can look up on google" (in 1945 reviews)
- "Money is good but not compared to the time you put in to get it." (in 559 reviews)
- "many great people to work with and all the carriers are open and willing to help at anytime" (in 401 reviews)
- "The postal service used to be a great place to work for good benefits and job security." (in 300 reviews)
- "a lot of people are lazy and the management is poor from the top down." (in 1785 reviews)
- "Long hours for many employees and the need to change carrier work hours to increase productivity" (in 925 reviews)
- "The supervisors are horrible." (in 383 reviews)
- "No work/life balance until you make regular and even then it’s still a lot." (in 380 reviews)
- "Hard working job and long hours" (in 268 reviews)
Found 16,377 of over 18K reviews
Updated 30 Nov 2023
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- 4.016 Nov 2023Assistant Rural Carrier (ARC)Current Employee
It's an enjoyable job, especially if you were stick to strictly the ARC work (package delivery). It's pretty flexible to work around other jobs, school or whatever else is on your schedule, as long as you set those boundaries in the beginning. The pay is pretty decent considering you can start with no experience in delivery. The people at my office were all very nice people and enjoyable to work with. Usually customers are happy to see you.
If you optionally do RCA Academy you'll be delivering the mail (letters and packages) probably just as much as an RCA would, except you don't get benefits. You probably won't just work for your office, especially during the holiday season. Other offices will always be wanting help. The post office is short staffed, if you go to RCA training for letter carrying then you will be called in to carry the mail for other offices as much as you are able. Which can be essentially 6 days or more a week for long days if you're up for that. I know of many carriers that have regularly worked without a day off for a very long time. If you don't want that then just don't do the RCA Academy, just stick with ARC training and you'll only be expected to do packages. Finally, the "evaluation" for how long routes should take you to deliver are in my opinion contingent on you being at 110% efficiency every day. You have to work extremely fast and not slow down to the slightest at any point during the day to meet those expectations. Mere seconds wasted on some movements/tasks can mean hours added to your day.
- 1.013 Nov 2023Rural Carrier Associate (RCA)Former Employee, less than 1 yearZionsville, IN
The pay is higher than most other entry-level positions at other businesses. Generally the people who work here are hard working and kind people caught up in a bloated system.
First the hiring process tricks people into quitting their current job not fully understanding what they are about to get into. Once hired, a new hire is shocked into understanding the agreements they have unwittingly made and involved themselves in. The expectation is not that managers will create a better hiring strategy to hire more people to support the understaffing issue, but that the staff will bear the responsibility of continually dealing with the understaffing via labor and hours. RCAS will work 70+ hour weeks minimum, for years, and there is no guarantee they will advance into a career position. I breathed in A LOT of vehicle exhaust every day from leaking exhaust systems on vehicles, I was forced to drive unsafe vehicles with no working brake lights, unsafe vehicles with very questionably cracked frames, you name it. There is an open aversion to improving anything. I was mentally struggling openly and expressing fear for my safety to management in writing due to exhaustion, and they would not sign any acknowledgement that they read and understood my situation. They simply offered me a therapist on the phone I could talk to. No substantial amount of time off, just a phone number for a therapist. This is abusive. Messaging from higher level management is non existent or completely out of touch. The union is completely compromised in my opinion.1
- 1.05 Nov 2023Rural Carrier Associate (RCA)Current Employee
Pay can be good depending on your area Eventually good benefits (pension, health, etc.) and pay after becoming career Job security (high resilience to recessions, layoffs, termination) due to being a government job Job is not difficult once you make career (you have 1 route)
Daily Schedule Changes (often via calls and texts from management the day of) 2-Tier pay system, RRECS, and increased "productivity" means employees are doing more for less in this position than in previous years No Benefits for Years (Until Career Position is Available) Very Fast Paced, routes often are longer than the deadline set for everyone to be finished (logistics hang by a thread) Inconsistent Hours (Feast or Famine) Often Long Hours (up to 12, at which point you can opt to quit for the day) High Stress (many reasons, worse if you care about doing a good job) Working on Routes and for Other Offices you do not know (they can send you to any office or route within 50 miles of your regular place of work) Working in Dangerous Conditions (mailboxes on highways, delivering at night, during rush hour, etc.) Repetitive and mind-numbing work if you are on a route you know, or your mind will be goop at the end of the day working a route you do not know. Difficult to tell if you are being paid correctly (everything is entered manually and paystubs use codes you must decrypt to understand) As an RCA, if you don't hit 40 hours a week you are often not paid your nominal per-hour rate, as you are paid by the route instead of actual time worked. If you go over evaluated time for a route, you are working for free.
- 3.029 Nov 2023Rual carrierCurrent Employee
Pay Benefits Meeting me people Learning how to overcome obstacles
Long days with no overtime No substitute/ relief carriers Sometimes the day to need off you will not get Too many chiefs and not enough Indians! Not enough mail trucks Lack of caring ! Working everyday and weekends Everyday the mail and packages amount are different so never know what time you will be off !
- 2.030 Nov 2023Usps ClerkCurrent Employee
-High pay over time with yearly automatic raises --Lots of mobility to bid in and out of different positions -Ability to transfer to other states -Union backed healthcare
-Rampant workplace bullying by management and fellow employees -Supervisor and above positions rely purely on nepotism or 'favors' -Highly inconsistent training and management styles that will lead to confusion -Weak on site union representation for on the floor issues (varies by locale) -Poor workplace funded mental health resources
- 4.025 Nov 2023General ExpeditorCurrent Employee
- Career job - Great benefits - Vacations - Sick leave - Health insurance - Dental, Vision, Life insurance - Holiday pay - Federal Retirement - TSP government up to 5% match contribution and additional 1% of base salary. - Job security - There's overtime option - Collective Bargaining Agreement -
-Working holidays and weekends - Toxic environment with Workers and management - Lack of management - Long path to become career - Mandatory overtime - Most of Tour are base on seniority, you will be working overnight shift most of the time.
- 3.05 Nov 2023PTF City CarrierFormer Employee, less than 1 yearOakland, CA
-Decent Pay -You can work as many hours as you want -Predictable, repetitive, and routine
USPS is not a bad place to work if you are looking for a lot of hours, good benefits, job security, and decent pay for a position that doesn't require any degree or certifications beyond a GED. This job is not part-time and is most definitely not flexible in the slightest. You will be told when to report, and you will be required to work for the next 12 hours. I am told that carriers can expect even longer shifts during the holiday season. This prospect may either excite you or leave you aghast over how you can possibly fit a 12 hour workday alongside your other responsibilities. That's the problem--not the job itself, but how it's advertised. The job listings for USPS are a complete contradiction of what you will actually encounter. They deceptively mislead you into believing that you'll mostly be working typical part-time hours with increased hours during the holiday season. It isn't anything of the sort. Avoid if that's what you're expecting.1
- 1.020 Nov 2023Rural Carrier AssociateCurrent Employee, more than 1 yearMidlothian, VA
If you make regular, there is a lot of independence, possibility in going home early with no drop in pay, job stability.
You will be worked to death trying to make regular. No promise on how long that will take. Minimum 1 year. But could be 10 years. Never know when you get a day off. Frequently work 7 days a week for weeks on end. Often times no break. Days are frequently 12 hours. Talked down to. The job is intended to be a bad job. Very openly so. It is deliberately not a good job because you have to "earn" that privilege by making regular. There is a reason why the turnover is horrifying all over the country