Great Compay, Proud to work here. But they have things to work on! - Anonymous employee Tripadvisor Employee Review

3.0
8 Jan 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Smart, great people. Quality, high impact work. Treated like an adult and they foster culture of flexibility, But it is expected that you work hard and get your job done as they should.

Cons

Lots of growing pains with some gaps in Senior leadership during important time of growth. Management team lacks leadership that is needed to help fuel drive and motivation in its employee's.

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Tripadvisor Response
10y
Thank you for your feedback. Like you, I am very proud to be part of the TripAdvisor team, having personally filled one of those “gaps” that you mention when I joined the organization in September, 2015 as the Chief People Officer. We’ve also recently hired a new Chief Financial Officer, Ernst Teunissen, and have continued to build our broader leadership capability with a number of recent VP-level hires. Our incredible growth has presented many new opportunities and challenges for our organization, including the need to continually build leadership capability at all levels of the organization. This is not only a priority of mine, but it is a focus that is shared by the entire management team. Thank you for your feedback and your contributions at TripAdvisor over the past 5+ years. If you have ideas as to how we can improve any areas of our business, I’d love to hear from you directly. Beth Grous Chief People Officer

Explore other reviews about Tripadvisor

5.0
18 Jan 2026
Recommend
CEO approval
Business outlook

Pros

people are awesome remote work is common pay and benefits are good

Cons

can they stay relevant in the world of AI

1
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Tripadvisor Response
4mo
Thank you for your positive remarks. As our company continues to evolve, we are appreciative of employee comments that highlight our strengths as well as areas we can improve upon.
2.0
21 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The people you get to work with are genuinely great, and the work-life balance remains fairly solid. In the past, the company attracted top-tier engineering talent from the most reputable tech firms, and the expectations were high but rewarding. A lot of that collaborative culture still exists among the engineers. You will be surrounded by capable individuals who want to do good work.

Cons

The company has been battered by unresolved structural issues over the last decade. The core meta-search business was crippled when Google altered its algorithms to prioritize its own travel products, effectively choking off the organic traffic Tripadvisor depended on. Combined with the impact of COVID-19, leadership tried launching new products to escape this SEO reliance, but those attempts consistently missed the mark. Now, the rapid adoption of LLMs is delivering another severe blow. Users no longer need traditional meta-search to plan travel. The core Tripadvisor product has essentially become a legacy cash cow, with the Experiences division (Viator) being the primary engine keeping the business afloat. Following the departure of the former CEO, thousands of highly skilled employees have left through attrition or ongoing restructuring. Layoffs have become a grim constant, happening once or twice a year. Even if you manage to avoid the cuts, the compensation structure is no longer competitive for the tech industry, and RSUs have virtually dried up. Because of the abysmal direction and the very high chance you won't survive the next round of looming layoffs, I strongly recommend avoiding this company as a new hire.

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