Great place to work with very smart energetic people all around - Many Tripadvisor Employee Review

5.0
6 Dec 2015
Recommend
CEO approval
Business outlook

Pros

The People, The People, The People...to start with. Great attitudes all around, in all of the departments i worked with. There is a culture of hiring people not only for their intelligence and acumen, also that they are a good fit for the company, which leads to a very fun, yet demanding experience. There is so much to learn from this type of a culture, and that is exactly what happened with me over the years. Being part of the TripAdvisor family is also a great plus and I'm not talking about all of the bells and whistles that any established Boston company, or well funded start up has, but it leads to all sorts of possibilities for horizontal and vertical movement, which does, contrary to other reviews, very much exist. You may start of in customer service and wind up in your dream job doing something completely different. You may work on SOA engineering problems, but want to transition to mobile, those types of conversations are welcomed and encouraged. Grated you need to earn it, but once you have, they want to keep you happy. The office is great and well located, but that is just another ones of those perks of an established company. There is flexibility, to a point, in your work days, which personally i enjoy. The goal is to be available during core business hours for easy communication, but life happens, and you need to work from home on occasion, or leave early and catch up later, all of which are understood. Lastly, FlipKey has become part of the Vacation Rentals arm of TA, which has expanded the number of good people to work with, solving different problems and gaining experience in different technologies. (yes i was an engineer there). And as a former reviewer already stated, my soul is very much in tact.

Cons

There is a steep learning curve, and many things have changed over time, as is the case when you go from startup to successful business to being part of a larger organization, but with that comes opportunity, so it is up to you. You need to be able to lead your own charge sometimes on assignments. If that is scary to you, it may be difficult, if you're a self-starter, this could be a pro. A more succinct direction from management the start of the year or the quarter would be great and does not always exist. Not increase revenue by N%, but we're going to tackle X, Y Z projects b/c they help the company in a defined way. The vacation rental landscape is evolving, so not always simple, but should always continue to be a goal.

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Tripadvisor Response
10y
Thank you for your thoughtful feedback. I’m glad to hear you had a positive experience working at FlipKey for over 5 years. Thanks for all the years of hard work and commitment! Tracey

Explore other reviews about Tripadvisor

5.0
18 Jan 2026
Recommend
CEO approval
Business outlook

Pros

people are awesome remote work is common pay and benefits are good

Cons

can they stay relevant in the world of AI

1
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Tripadvisor Response
4mo
Thank you for your positive remarks. As our company continues to evolve, we are appreciative of employee comments that highlight our strengths as well as areas we can improve upon.
2.0
21 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The people you get to work with are genuinely great, and the work-life balance remains fairly solid. In the past, the company attracted top-tier engineering talent from the most reputable tech firms, and the expectations were high but rewarding. A lot of that collaborative culture still exists among the engineers. You will be surrounded by capable individuals who want to do good work.

Cons

The company has been battered by unresolved structural issues over the last decade. The core meta-search business was crippled when Google altered its algorithms to prioritize its own travel products, effectively choking off the organic traffic Tripadvisor depended on. Combined with the impact of COVID-19, leadership tried launching new products to escape this SEO reliance, but those attempts consistently missed the mark. Now, the rapid adoption of LLMs is delivering another severe blow. Users no longer need traditional meta-search to plan travel. The core Tripadvisor product has essentially become a legacy cash cow, with the Experiences division (Viator) being the primary engine keeping the business afloat. Following the departure of the former CEO, thousands of highly skilled employees have left through attrition or ongoing restructuring. Layoffs have become a grim constant, happening once or twice a year. Even if you manage to avoid the cuts, the compensation structure is no longer competitive for the tech industry, and RSUs have virtually dried up. Because of the abysmal direction and the very high chance you won't survive the next round of looming layoffs, I strongly recommend avoiding this company as a new hire.

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