Ok, not Great - Anonymous employee Tripadvisor Employee Review

2.0
30 Nov 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Locations in Boston and Needham are great - Benefits are excellent - Team members for the most part are great to work with

Cons

- Compensation - Lack of transparency - Leadership makes decisions without truly thinking about how the customer will be impacted. - Spread too thin. Competitor companies all seem to have a focus on one area in the travel industry which they excel at. - TripAdvisor still seems to be struggling with shifting identies from a research/review based platform to a booking platform. - Bugs that are reported by clients can sit for weeks at a time with no fix and very slow communication updates. Speed doesn’t win here.

Explore other reviews about Tripadvisor

5.0
18 Jan 2026
Recommend
CEO approval
Business outlook

Pros

people are awesome remote work is common pay and benefits are good

Cons

can they stay relevant in the world of AI

1
avatar
Tripadvisor Response
4mo
Thank you for your positive remarks. As our company continues to evolve, we are appreciative of employee comments that highlight our strengths as well as areas we can improve upon.
4.0
9 Apr 2026
Recommend
CEO approval
Business outlook

Pros

The pace and work/ life balance are very manageable and they are still pro remote work which is a huge benefit as a lot of companies push return to office. The benefits and salaries are great compared to the industry standards.

Cons

Lots of turmoil, changeover, layoffs and chaos caused by a recent re-org. ELT does not have vision or innovation outside of “AI” and it’s hard to feel confident about the long term success of the company. Lots of white men who lack creativity.

2
avatar
Tripadvisor Response
1mo
Thank you for your positive remarks. As our company continues to evolve, we are appreciative of employee comments that highlight our strengths as well as areas we can improve upon.
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