2.0
30 Nov 2018
Anonymous employee
Former employee, more than 3 years
Recommend
CEO approval
Business outlook
Pros
- Locations in Boston and Needham are great - Benefits are excellent - Team members for the most part are great to work with
Cons
- Compensation - Lack of transparency - Leadership makes decisions without truly thinking about how the customer will be impacted. - Spread too thin. Competitor companies all seem to have a focus on one area in the travel industry which they excel at. - TripAdvisor still seems to be struggling with shifting identies from a research/review based platform to a booking platform. - Bugs that are reported by clients can sit for weeks at a time with no fix and very slow communication updates. Speed doesn’t win here.