It's retail! - Merchandising Manager The Home Depot Employee Review

4.0
22 Jul 2008
Recommend
CEO approval
Business outlook

Pros

-Great benefits and opportunity for advancement. If you are willing to play the game you can go far. -They have some great training tools and classes for advancement. -There is a great diversity in the people that you get to work with. -An opportunity to really make a difference in helping customers -Home Deopt really emphasises families and family time. They have childrens workshops on the weekends that really get the kids involved. -They are very much about community involvement. You have the opportunity to go out and help your local community whether it be to build a new park or help paint a new house.

Cons

-Once your are an employee your compensation increase upon promotion is not consistant with the pay rate of non employees just coming on board. -Too much of the "old school" mentality. Although we try to get create consistancy those who have been around for a long time are given a "pass" on following the rules. The days of the renegade managers needs to end. -Hours for associates are synonymous with sales so if you have a low sales day then you need to cut hours. This is terrible management.We can give away all of the discounted things we want but until we change this we will still have overworked associates and unhappy customers!

Explore other reviews about The Home Depot

5.0
25 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Good college job for busy people

Cons

No Cons, just need to be a helpful guide.

5.0
24 Apr 2015
Recommend
CEO approval
Business outlook

Pros

The Home Depot has a solid moral compass. They aren't about sacrificing their ethics for the sake of a sale, which I love. They also hire a diverse group of people and give a lot back to the community. They offer a lot of benefits and little treats for their employees. Although they push their associates to meet quota, they're realistic about what can and can't be accomplished.

Cons

Home Depot has two different sides to it. Store associates and those of us considered "store support" who are payed by the vendors but work in the stores 100% of the time. I constantly hear about how store associates are stressed out by management and their hours are being rearranged a lot, cut, and they often are stretched thin due to lack of full staffing. "Store support" associates who do merchandising have it better than those who work in specific departments. However, you never really gain knowledge unless you have the time to look things up and read packaging.

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The Home Depot Response
10y
Thank you for taking the time to share your feedback. From the top down, the key to business at The Home Depot is our commitment to not only customer service, but to our associates. Because taking care of associates is one of our core values, we’re always looking for ways to ensure our associates have equal access to growth and development opportunities. We strive to provide an environment where associates feel they’re valued, treated fairly and respected.
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