Iceberg Right Ahead!!!! - Inside Sales Representative SolarWinds Employee Review

1.0
25 Apr 2016
Recommend
CEO approval
Business outlook

Pros

The Engineers, the reps, and the 'Company-Mom'. You meet great people here, and build lasting friendships.These people are the reason you survive your time here because no one understands the stress and verbal abuse you endure...you are in the trenches together enduring the hell that is SolarWinds.

Cons

Lets start with the CEO who only comes down from his tower on the 4th floor to yell, "sell something" during EOQ. Someone who could not point out one of his sales reps in a police line-up, yet alone know their name. I'm not talking new reps either, but veterans. People that have dedicated themselves to SW for years. He doesn't even know his Account Executives by name, those whom are a contributing factor to his success as CEO and the companies success. Rather than try to fix the issues in-house, and try to change the culture in his own company to prevent people from WANTING to leave and SEEKING employment elsewhere, he sends threats and tries to invoke fear if other companies continue to hire reps from SW. I don't know if he is just clueless or doesn't care, but reps leave because they want to, not because they are sought out. No one works there/stays because they like it, or want to, but because they are looking for something better...hoping that it comes sooner rather than later. There is no growth within the company here. They will send people away to run different offices, in-state or out of country, with promise of a promotion upon their return. These people have come back to the Austin office with the hopes of a higher position, going from running an office to managing a sales team. This is a perfect example of how much they don't care about their employees and do not appreciate their dedication. Work/Life Balance. Ha. It does not exist. If you do happen to get time off you get grief for it. If you are sick, they make you feel guilty that you are not there. If you have to call in for any reason, you call in with the fear you are going to get fired. They are insensitive, slave drivers who do not care about you or what's going on in your life. This is a company run by 'bosses' not 'leaders.' Work hard, play hard? More like Work, work, work, work, work. Don't think that you will have weekends off. You won't. You will get an email on a Sunday asking you to complete some task. More than likely you will receive an email at 8 or 9 pm telling you to come in early the next day. If you want a job where you are glued to your email, then by all means send in your resume. You hit quota? Great, but that is not enough. You exceed quota? Great, but that is not enough. You sold $50K yesterday? Okay, but what do you have coming in today? Nothing you do here is ever good enough. One Director in-particular here has zero respect for his employees. I've never met someone so two-faced in my life. He has something to prove and will do anything he can to stay relevant. He will put you down, verbally abuse you, and make you think he is fighting for you. He fights for no one, but himself. Get a spot on his team and you will be sending your resume to McDonald's just to get away.

Explore other reviews about SolarWinds

5.0
19 May 2026
Recommend
CEO approval
Business outlook

Pros

Stimulating work, great people, nice office space with good amenities, good work life balance and flexibility on in-office time, competitive compensation

Cons

siloed org which is very standard for this industry

4.0
10 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Amazing office space in Charlotte with a strong emphasis on work-life balance. There are plenty of social events and networking opportunities that help employees stay engaged and build relationships across different business units. The recent IT reorganization has created a unique opportunity to participate in system and process design initiatives. While this level of change and transformation may not appeal to everyone, it offers valuable experience for those who enjoy shaping new processes and driving organizational improvements. I am optimistic about the direction of the organization and confident in the vision and leadership of the new IT management team.

Cons

Career advancement opportunities can sometimes feel limited within a satellite office environment, and promotion paths are not always clearly defined. Employees seeking long-term growth may benefit from having proactive career development conversations with leadership. The recent IT reorganization has introduced a period of transition, resulting in some uncertainty and lower morale across parts of the organization. The department is currently in a rebuilding phase, and new employees should expect to contribute to the implementation of new processes, systems, and ways of working. Compensation appears to be somewhat below market rates for certain roles, which may be a consideration for candidates prioritizing salary growth.

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