Great company, product, and culture - Anonymous employee ServiceNow Employee Review

5.0
5 Nov 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I absolutely love working here, and every day I'm glad I decided to change up my career by joining this company. The culture is like nowhere I've worked before. It's very "work hard, play hard" and yes, if you don't work hard or do well then don't expect to stay here by virtue of your title or tenure or anything else. This scares some people, but coming from another company that was bloated with lazy pre-retirees I'd much prefer this. It's also a community of insanely helpful, non-pretentious employees. I've reached out and gotten help from strangers at all levels of the company for even the smallest questions. If you work hard, you'll be rewarded. I've been here just over a year and already moved up.

Cons

Again, the company requires that you put in the work to reap the rewards. The work-life balance isn't what I had at former jobs - I'm not really ever fully "off the clock", but my schedule is entirely flexible and I'm rewarded well for the work I put in.

Explore other reviews about ServiceNow

5.0
3 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Big Tech health + vision + dental benefits

Cons

Significant change and movement in org.

3.0
24 May 2026
Recommend
CEO approval
Business outlook

Pros

Free snacks Leadership opportunities Stable work given current ai market You can get challenging engaging work but it comes at the cost of putting in extra hours Smart and helpful people work here

Cons

Work can a bit boring if not on something cutting edge Dev experience is pretty bad, moving xml files around that contain the actual code, proprietary low/no code platform to build products Full of Indians, diversity is a joke in engineering. It feels like a cost cutting measure more than anything else tbh Very much a checkbox mentality when building products instead of long term thinking with quality and usability Doubts about upper leaderships navigation during rise of ai Pay is nothing near what it should be, especially after stock dropped almost 40% yoy Certain internal processes are difficult for no other reason than we made them like that, lots of reaching out to people for rqts, signoffs, adjustments etc

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