High Energy and Great Support - Sales Director ServiceNow Employee Review

5.0
23 Jul 2015
Recommend
CEO approval
Business outlook

Pros

it is an incredible environment to behold. Nearly everyone I interact with is extremely passionate about the ServiceNown platform and our ability to fundamentally change the way people work. The founder, Fred Luddy, is one of the most brilliant, yet at the same time humble, people that I have ever met.

Cons

Success requires immensely hard work and the hours are long, but the results in customer success and personal reward are worth it.

Explore other reviews about ServiceNow

5.0
3 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Big Tech health + vision + dental benefits

Cons

Significant change and movement in org.

3.0
24 May 2026
Recommend
CEO approval
Business outlook

Pros

Free snacks Leadership opportunities Stable work given current ai market You can get challenging engaging work but it comes at the cost of putting in extra hours Smart and helpful people work here

Cons

Work can a bit boring if not on something cutting edge Dev experience is pretty bad, moving xml files around that contain the actual code, proprietary low/no code platform to build products Full of Indians, diversity is a joke in engineering. It feels like a cost cutting measure more than anything else tbh Very much a checkbox mentality when building products instead of long term thinking with quality and usability Doubts about upper leaderships navigation during rise of ai Pay is nothing near what it should be, especially after stock dropped almost 40% yoy Certain internal processes are difficult for no other reason than we made them like that, lots of reaching out to people for rqts, signoffs, adjustments etc

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