Look at yourself in the mirror, ServiceNow. - Anonymous employee ServiceNow Employee Review

3.0
18 Dec 2021
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

There is care and attention for our customer's needs. The product is valuable to end-users, so your work can actually make a difference.

Cons

Humble culture is withering away. Are we a tech company? Or a Bill McDermott cult? It's getting blurry! Managers spend every waking minute trying to impress their leadership instead of supporting their team. Consistent processes are nowhere to be found. We don't even know how to use our own technology efficiently. And it looks like it's from 1995.

Explore other reviews about ServiceNow

5.0
3 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Big Tech health + vision + dental benefits

Cons

Significant change and movement in org.

2.0
10 Jun 2026
Recommend
CEO approval
Business outlook

Pros

great benefits if you are a full-time employee amazing people and individuals to work with

Cons

boys club culture horrible management and leadership, no transparency or follow through absolutely no stability in org charts, had 5 managers in one year entitled execs who take home the majority of profits and act like they are celebrities No growth, very slow to promote Leadership plays excessive favorites Unclear job descriptions and expectation that you will work "start-up" hours around the clock

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