Great Company with solid benefits - Technical Support Engineer SAP Employee Review

5.0
2 Jul 2013
Recommend
CEO approval
Business outlook

Pros

Flexible working conditions, my manager is very helpful and receptive to issues I have. The people I work with are all very supportive and helpful.

Cons

Lots of different systems to log into (Okta is resolving some of this). Not all processes are ironed out. The company has grown so fast that policies and procedures are now trying to catch up.

Explore other reviews about SAP

5.0
29 May 2026
Recommend
CEO approval
Business outlook

Pros

Great company, Great ethic, Extremely customer service and satisfaction oriented

Cons

Could be more aggressive to acquire US baed firms. Apart from that there is no cons at the moment

4.0
29 May 2026
Recommend
CEO approval
Business outlook

Pros

I really liked my role at SAP. After being a cloud Customer Success Manager supporting strategic clients for several years, I moved into a group doing digital customer outreach including producing newsletters, release enablement, webcasts, documentation, event registrations, etc. Salary and bonuses were good, no complaints there.

Cons

No real cons for the job that I was in, except that our group was eliminated by the corporate restructuring and reduction in workforce in North America in 2025. I would have loved to stay but unfortunately we probably showed up on a restructuring spreadsheet somewhere and it was determined that our services were no longer needed. We off-boarded most of our work to other existing employees (who already had full time jobs), which felt unfair to them, but that is how it shook out.

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