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      Ritz-Carlton

      Part of Marriott International

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      Ritz-Carlton reviews

      If you get an offer run - Personal Travel Professional Ritz-Carlton Employee Review

      1.0
      3 Jun 2025
      Personal travel professional
      Recommend
      CEO approval
      Business outlook

      Pros

      Hourly pay is better than some of the other cruise line

      Cons

      Management keeps quitting or getting fired and there are no sales opportunities. They Dont give you any leads and favoritism is rampant. Only certain people they like get leads and everyone else doesn't get any. If you Dont want to sell anything come here and get three sales a monthif your lucky.

      Explore other reviews about Ritz-Carlton

      5.0
      28 May 2026
      Guest service expert
      Recommend
      CEO approval
      Business outlook

      Pros

      - Great pay - Fun environment - Free meals

      Cons

      - Lots of walking - Can get hot

      1.0
      14 Jun 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Great benefits for retirement, and hotel discounts.

      Cons

      The GM creates a toxic work environment. HR didn’t respond to emails, and couldn’t handle the workload. The accountants think they’re the best thing since sliced bread and only ever send nasty emails to other staff members. Favoritism is frequently, and blatantly displayed.

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