To Ritz or not to Ritz - Sales Manager Ritz-Carlton Employee Review

2.0
20 Aug 2008
Recommend
CEO approval
Business outlook

Pros

Amazing benefits for non management jobs. Great employee discounts on rooms/ travel! Employees are treated with respect and there is long longevity at the company. The Ritz-Carlton staff are often the best in the industry and really love where they work. This clearly emulates in their job. The hotels are truly amazing and something you could be very proud of! The benefits including health and perks are fantastic! All in all the Ritz has a long history of excellance and it a fabulous brand to represnt. If you are seasoned in your career this is a wonderful place for you!

Cons

Salaries are very inconsistent based on sneior leadership. There is no consistency within the company. In general the guidance teams at all the properties are also very secretive and you can not trust them... anything you tell a guidance team member will ultimately spread throughout the hotel like fire. The Ritz-Carlton is there to protect it's assets and take care of it's guests...often at the expense of management. Although you are said to be an important asset...you are not treated that way. Non management positions DO get better treatment and recognition. Salaries at the Ritz are lower than the comp set for mud management.

Explore other reviews about Ritz-Carlton

5.0
28 May 2026
Recommend
CEO approval
Business outlook

Pros

- Great pay - Fun environment - Free meals

Cons

- Lots of walking - Can get hot

4.0
10 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Wonderful coworkers, great experience, learned so many skills

Cons

Upper management as well as Human Resources

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