Great Company - Anonymous employee Ritz-Carlton Employee Review

4.0
19 Oct 2011
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Endless opportunities to move forward or laterally within the company. Very hard to get fired once you have got through your probationary period.

Cons

Not great communication, but that is to be expected at the larger properties. Tips fluctuate greatly if you are at a seasonal property.

Explore other reviews about Ritz-Carlton

5.0
28 May 2026
Recommend
CEO approval
Business outlook

Pros

- Great pay - Fun environment - Free meals

Cons

- Lots of walking - Can get hot

1.0
15 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Hotel Benefits would convenient at times

Cons

Horrible to work at the Ritz Carlton Boston. I was terminated because someone decided to report me they I was nodding off briefly in the office. They first suspended me with a notice explaining my suspension and then they terminated me with a different notice with the summary of that notice not matching up with the suspension notice. Human Resources lied to me and told me that the reason they found out I nodded off was because they were reviewing footage for something and just happened to come across me on camera which does not add up to the two statements I received. Cafeteria food was terrible. You would think a five star hotel would cook better food. Sometimes the food was burnt and did not taste good at all!!!

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