REI doesn't "walk its talk" - Retail Sales Associate REI Employee Review

2.0
18 Oct 2024
Recommend
CEO approval
Business outlook

Pros

Amazing coworkers and great discounts

Cons

Lack of respected and appreciation for the sheer amount of work employees put in. Likes to brand itself as a left-leaning, fun-loving, chill workplace but hasn't been that way towards its employees for years. At one point cut everyone's hours back to the point that some weren't even getting scheduled for two weeks at time with no explanation. Only after significant pushback from employees about the lack of communication and hours did management fess up to a huge budget issue that was ongoing. When my store unionized the backlash and union-busting we experienced was abhorrent and did not follow the company image that REI sells to its customers. Apparently REI used some of the same lawyers and tactics to union bust as Amazon.

Explore other reviews about REI

5.0
24 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Amazon place to develop real world skills

Cons

The holidays were Crazy busy

3.0
20 Jun 2026
Recommend
CEO approval
Business outlook

Pros

- Excellent coworkers - REI does a great job of hiring enthusiastic and personable staff - Slightly better pay compared with other retail in the area - Prodeals and discounts - Flexible hours - Good (although rapidly diminishing) healthcare benefits

Cons

- Once a (better) company known for its investment in knowledgeable and friendly staff via extensive training and investment, the company has been slowly slashing away at most of what makes it special since the pandemic - Hours and benefits are worsening, proper employee training is becoming hard to come by - lots of mediocrity and sometimes questionable ethical calls made by management - Punitive disciplinary policies that seem to be designed to create higher turnover (advantageous to them given the gradual pay, benefit and policy changes)

4
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