REI Reviews

Updated 5 Aug 2020

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4.0
80%
Recommend to a Friend
90%
Approve of CEO
REI President and CEO Eric Artz
Eric Artz
71 Ratings
Pros
  • "A lot of good perks of the job and great work/life balance(in 168 reviews)

  • "They even have a 401k option for part time workers(in 104 reviews)

Cons
  • "Becoming anything but a part-time employee is very difficult(in 104 reviews)

  • "Your main job is to sell memberships(in 91 reviews)

More Pros and Cons
  1. "Great Co-workers & gear discounts!"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Green Vest 
    Recommends

    I worked at REI full-time

    Pros

    Friendly colleagues, great gear discounts, good benefits, lots of outside-the-store bonding opportunities

    Cons

    Poor leadership, low pay, pressure to sell memberships

    Continue reading
  2. "REI"

    5.0
    Current Employee - Retail Sales Associate in San Antonio, TX

    I have been working at REI part-time for more than 3 years

    Pros

    Great company and work environment.

    Cons

    High turnover rate so it can be stressful at times


  3. "Great place to work if you have a passion for the outdoors"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Manager in West Des Moines, IA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at REI full-time for more than 5 years

    Pros

    The culture and values are amazing. The staff and customers are wonderful.

    Cons

    Working retail hours is difficult with a family.

    Continue reading
  4. "Summer Job"

    4.0
    Former Employee - Cashier 

    I worked at REI part-time for more than a year

    Pros

    Flexible Schedule for new employees

    Cons

    No room for growth for long term employees

  5. "Great company to work for!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Outdoor Programs Market Coordinator in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at REI full-time for more than 5 years

    Pros

    I loved working for REI for the culture, the great benefits, and the clientele.

    Cons

    The only downside was the small office space, but we made do.

  6. "Amazing culture"

    5.0
    Former Employee - Sales Associate in Seattle, WA

    I worked at REI part-time

    Pros

    employee discount is great, and can swap shifts

    Cons

    Low hourly pay but you get good benefits

  7. "Strong values, nice staff"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Clothing Associate in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at REI part-time for more than a year

    Pros

    Good company, nice staff, good values, good discounts, strong experiential learning opportunities

    Cons

    Large emphasis on selling memberships

  8. "Decent Part Time Job"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Specialist in Overland Park, KS
    Recommends
    Positive Outlook
    No Opinion of CEO

    I worked at REI part-time for less than a year

    Pros

    having access to prodeals was nice

    Cons

    Managers talked a lot about how the work/life balance at REI is great, but this was absolutely not the case. Hours were not flexible and time off around the holidays was not possible.

  9. "Good"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Associate 

    I worked at REI part-time

    Pros

    Full time employees receive benefits

    Cons

    Very limited full time positions

  10. Helpful (3)

    "Great mission, but HQ isn't well run"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Manager in Seattle, WA
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at REI full-time for more than 3 years

    Pros

    Responsible corporate citizen trying to do good in the world and for our members. Colleagues are great people who share the vision and passion for the outdoors. Great work-life balance, fairly good benefits.

    Cons

    Headquarters organization poorly managed, leadership and HR not strong at day to day running of the organization, especially talent management. Still run like a much smaller company, especially HR, Finance. Not exactly a meritocracy - bad apples are allowed to stay if they make a good impression with certain leaders, hard workers are often taken advantage of by giving them more responsibility without commensurate promotions or raises. This is why I am planning to leave the company soon, and have heard this from other top performers as well.

    Continue reading
Found 1718 reviews
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