REI Reviews | Glassdoor.ie

REI Reviews

Updated 19 Jan 2020

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3.8
77%
Recommend to a Friend
87%
Approve of CEO
REI President and CEO Eric Artz
Eric Artz
31 Ratings
Pros
  • "You get many great benefits an they care about your work/life balance(in 162 reviews)

  • "Great people, your coworkers become your friends(in 99 reviews)

Cons
  • "Most full time staff simply must rely on family/life partners as bread winners(in 108 reviews)

  • "When you are working part time you cannot expect large paychecks(in 101 reviews)

More Pros and Cons
  1. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Specialist in Chandler, AZ
    Recommends
    Positive Outlook
    No Opinion of CEO

    I worked at REI part-time for less than a year

    Pros

    Awesome people and a great company who is really all about their community.

    Cons

    None that I can think of.

    REI2020-01-20
  2. "Great company to work for!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Lead 
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at REI full-time for more than a year

    Pros

    Great flexibility and benefits. Work with cool people doing something you love.

    Cons

    It's retail! Things change all the time.

    Advice to Management

    Better communication of overall company values from top-down, especially at bigger locations.

    REI2020-01-17
  3. "Intern"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Intern 

    I have been working at REI full-time

    Pros

    great place to work at, vibe is nice

    Cons

    not really any cons, everythings nice

    REI2020-01-13
  4. "Great Place To Work For A Side Gig"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Lead 
    Recommends
    Positive Outlook
    No Opinion of CEO

    I worked at REI full-time for more than 5 years

    Pros

    Friendly staff, fun atmosphere, honest company culture(for retail)

    Cons

    Limited advancement opportunity aside from mgmt, poor corporate communication direct to individual stores

    Advice to Management

    Have more team meetings with your staff for each department that includes rsms.

    REI2020-01-12
  5. "Worked at REI less than a year"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    Former Employee - Footwear Sales Associate in Kennesaw, GA
    Recommends

    I worked at REI part-time for less than a year

    Pros

    The staff and management are quite laid back and down to earth. They respect their employees and are willing to listen to you if anything needs to be worked out. Also are very good about breaks.

    Cons

    The only thing that put me off was closing late and working longish shifts. There is also one day every couple months where inventory needs to be counted and a handful of employees are picked to stay until about 1 or 2 AM.

    REI2020-01-06
  6. "Great Employees, Tough Managers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    Current Employee - Retail Sales Associate in Bloomington, MN

    I have been working at REI part-time for less than a year

    Pros

    Fantastic Coworkers Great employee discounts and propels

    Cons

    Strict management, can feel mean at times Partially Flexible (sometimes difficult to find coverage) Tough to make a full-time living

    Advice to Management

    Talk to your managers and make sure they treat the employees like people, not just 8-hour shifts

    REI2019-12-29
  7. "Great people, great fun; low pay with limited opportunities for growth"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Lead in Washington, DC
    Neutral Outlook
    No Opinion of CEO

    I have been working at REI full-time for more than 3 years

    Pros

    Very supportive and genuinely fun and accepting work culture. Opportunities exist for sales staff to attend experiential, outdoor training events to test gear and learn technical information. REI retail is a great job for young people, retirees or those in between career changes, but cannot be considered a realistic career option for those needing adequate pay or hoping for legitimate upward mobility.

    Cons

    Not financially sustainable as a full time position in any remotely high cost of living area. Most full time staff simply must rely on family/life partners as bread winners. Even management salaries are not competitive. Forbes list surveys combine HQ employee experiences with those in the retail sector, and therefore cannot be considered an accurate representation of the retail experience.

    Advice to Management

    Pay a living wage to all retail employees, or stop promoting them as experts and REI as 'different' and 'values-led'. Benefits don't pay rent, and neither do pro deals or company culture.

    REI2020-01-08
  8. "Good Job For Extra Money"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Associate 
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I worked at REI part-time for more than a year

    Pros

    The discount is amazing! The people you work with are great.

    Cons

    It doesn't feel as if the company actually cares about the employees earning a liveable wage.

    REI2020-01-06
  9. Helpful (3)

    "Meh"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - HQ, People Department in Kent, WA
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at REI full-time for more than 3 years

    Pros

    Discounts and prodeals! Working for a corporation that does good.

    Cons

    Man, do I have a bittersweet relationship with REI now... Frankly, I had always wanted to work here. They sell, sell, sell you on the opportunity. Once you're in the door, it's a bit depressing. Cubicles galore (yes, that's changing when the new HQ is complete) and managers sit alongside the window like it's corporate America in 2007. It's clique-y and information is on a need-to-know basis, no matter how much they try to pretend they're transparent. If you're an "IC" (individual contributor) you are most definitely treated differently than people managers. It's laughable, really. There are a couple of good people on the HR team. A couple of the best ones retired, leaving pretty big shoes to fill. Otherwise there was a lot of schmoozing at the manager/leadership/business level but not really any time spending getting to know the staff, besides maybe 30-45 minutes when you first join. In my role, I felt like a cog. Doing one think over and over again, reporting on it weekly because somebody somewhere was looking at numbers that didn't really matter anyway because they're the wrong metrics. There are some cool teams at REI and some departments doing state of the art stuff; don't get me wrong. But there is a weird, dichotomous culture and you're not included if you're not one of the cool kids.

    Show More
    REI2019-12-30
  10. "Great Company to work for!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Operations Lead 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at REI part-time for more than 3 years

    Pros

    Amazing benefit & missions, with a lot of diversity

    Cons

    Somewhat lack of cross training and ability to change roles

    REI2019-12-18
Found 1616 reviews
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