Dont be fooled; it's just an average company. - Sales Associate REI Employee Review

3.0
29 Sept 2024
Recommend
CEO approval
Business outlook

Pros

This is cliché, but my immediate co-workers were great people. Also, one thing I do appreciate is them taking Black Friday off. That's one thing I haven't seen other retail companies do.

Cons

Nonetheless, no matter how this company tries to spin itself, at its core, it's still a company whose number-one priority is profit. Problem is, this company has been losing money, so there's some "floundering" going on. When you start, the initial onboarding is pretty okay (it has ALOT of "kool-aid"), but once you get your schedule & hit the floor, you realize this company is nothing special; you'll be expected to push membership & credit cards (alot) to customers, even though you get no commission for it... Also, management isn't as inspiring as they think they are. And if you're looking for consistent hours....lol. All I'm gonna say is, if you're part-time, make sure you have another job to fall on, because the hours are wildly inconsistent here; you may work just 8 hours on certain weeks. The job itself isn't "bad," but again, don't fall for the "kool-aid." You should see this place as just another company where you get your paycheck and leave, because you're not doing anything special. And again, if you're part-time here, please make sure you a have another job and are in college, because there is no future here anymore.

Explore other reviews about REI

5.0
24 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Amazon place to develop real world skills

Cons

The holidays were Crazy busy

3.0
20 Jun 2026
Recommend
CEO approval
Business outlook

Pros

- Excellent coworkers - REI does a great job of hiring enthusiastic and personable staff - Slightly better pay compared with other retail in the area - Prodeals and discounts - Flexible hours - Good (although rapidly diminishing) healthcare benefits

Cons

- Once a (better) company known for its investment in knowledgeable and friendly staff via extensive training and investment, the company has been slowly slashing away at most of what makes it special since the pandemic - Hours and benefits are worsening, proper employee training is becoming hard to come by - lots of mediocrity and sometimes questionable ethical calls made by management - Punitive disciplinary policies that seem to be designed to create higher turnover (advantageous to them given the gradual pay, benefit and policy changes)

4
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