Very much 'if your face fits' kind of place - Production Department QVC Employee Review

3.0
20 Sept 2019
Recommend
CEO approval
Business outlook

Pros

* Location can be attractive to many * Facilities in general - the building is part of a relatively new business park, so there's lots of open space, light and greenery * Work-life balance - I think it varies from department to department and person to person, but I've not found the need to take work home and prefer working shifts to 9-5 personally * If your face fits there is opportunities to progress or learn about other roles (though, more often sideways) * Production department has a lot of talented and hard-working people * Meet a lot of people, the general daily vibe is friendly and days can be fun

Cons

* Very corporate; lots of middle-management, takes ages for anything to happen. Some of the higher ups have been with the company since early days and are now in high-paid roles without actually having to do much, so they will never leave. And until then, the antiquated slightly nepotistic culture won't either. * Very cliquey; between departments, but also within departments * A lot of blame culture while very little accountability * Unfair job distribution * Impossible targets and in general incredible stinginess with money, whether that's talking about salaries (any excuse to not give you a raise), upgrading equipment, having to pay P&P while ordering from the company, (non-existent) social events etc. * If your face doesn't fit, you will be held to different set of rules and have no chance for progression * Systems are incredibly out-dated and often QVC-specific software that takes ages to learn, but isn't transferable * 'Fix a bleed with a band-aid' mentality

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5.0
8 Dec 2025
Recommend
CEO approval
Business outlook

Pros

There were tons of Nice people

Cons

Low pay compared to other companies

1.0
13 May 2026
Recommend
CEO approval
Business outlook

Pros

Work from home, is about the only pro for the job

Cons

No work life balance at all, you will NEVER get requested days off approved even if you put it in 10 days in advance, strict attendance policy, their metrics are insane, with mandatory upsells now being 3% and have to do an upsell now WITH EVERY CALL not just sale calls even if the customer is upset, went from 2%-3% upsell goal, I personally started with 38 people in my training there's maybe 3 of us left, you don't even get to breathe between calls, and told not to use the bathroom during high calls times is crazy.

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