QVC Reviews

3.3

45% would recommend to a friend

(1,931 total reviews)
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David Rawlinson II

51% approve of CEO

40% positive business outlook

QVC has an employee rating of 3.3 out of 5 stars, based on 1,931 company reviews on Glassdoor which indicates that most employees have a good working experience there. The QVC employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

2K reviews
2.0
20 May 2019

Lost it’s Way

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Some good people, ability to work from home.

Cons

Dwindling sales, panic, confusion and constant rounds of layoffs, usually of tenured employees. Bonus program is set up with impossible goals. Once good benefits have eroded to average at best. Everything is based on EBIDA, so every time sales drop employees are laid off to offset costs, leaving more work for the survivors. Senior leadership has lost touch with the front lines.

1.0
11 Aug 2018

It's a factory of sadness

Recommend
CEO approval
Business outlook

Pros

In spite of my negative experience, I'm still in awe of the complexity of the business model - and how the amazing people at QVC make it work in spite of the many challenges faced. It's hard to capture in words, but the fusion of broadcast, digital platforms and retail is unlike anything I've every experienced. Nice cafeteria, Starbucks on campus, and good benefits. Compensation can be good, depending on your job code level - but the performance bonus is a double edged sword. It's a nice goal - but when business is down, the motivation to achieve it can introduce a lot of change and thrash into agreed plans/timelines - particularly during Q4 holiday.

Cons

General glacial speed across the board. QVC moves very slowly, and when it tries to move quickly it's quite the train wreck. Design by committee, long approval processes, and last minute changes are just a few of the issues you'll encounter. Doesn't hold hardware and software vendors accountable. The PDR (Performance, Development and Review) process is yet another "toxic log" thrown on the proverbial fire that is burning people out. The ranking system (abandoned by Microsoft) negatively impacts creatives - and only seems to make the company "Win their losers, and lose their winners". Over my five years of employment, morale suffered tremendously. It's frightening how much good talent has left, and sad that those remain feel "stuck". The work used to be held to a very high standard, and the "efficiency experts" have abandoned our variety of visual flavors and gone vanilla across the board. Bullying, favoritism, and legacy thinking continue to be serious problems at QVC. I've seen this before with global companies in such rural locations. The majority of employees are fairly local, and don't want to "rock the boat". Risk taking and sticking your neck out to change things for the better are rare occurrences. Point out an issue, and you'll get tasked to fix it yourself - and I mean ALONE.

2.0
5 Sept 2014
Recommend
CEO approval
Business outlook

Pros

Employee discounts and pretty building

Cons

The best thing most employees will say about this company are the discounts. That in itself is disturbing. Management at QVC spends a majority of it's time self promoting. If you are talented, confident, and assertive you will quickly be labeled cocky or too aggressive in this organization and your efforts will be sabotaged. Upper management has found a clever way to self promote, it's called "reorganization". This is a chronic occurrence that always produces promotions out of the managers that initiate it. The hard working professionals and SMEs are never promoted. It's mind boggling to witness. It's also common to have managers in areas they know nothing about. I don't understand how the company is financially successful based upon it's internal business practices. If you chose to work at this company take heed to the reviews. Particularly those of the Studio Park and Founders Park locations. Save yourself much aggravation and frustration of looking for a new job a year later. This is not am empowering environment for an up and coming talent. They dishonestly claim to appreciate your abilities while sabotaging your growth with resentful labeling. The environment is like one big high school looking to haze the new kid. The worker bees that have been with the company for a while are scared to speak up about the atrocities that upper management poses on them and others. I've seen and heard racial comments, watched people be denied the opportunity to interview for promotions, people have their direct reports and authority stripped because another manager desired that opportunity, and employees not allowed to speak or participate in meetings. The HR team is nothing more than a prop that is completely out of touch offering no support or solutions to employees. I can't stress enough to do your research before working here. Those that claim to love working for the company are likely in the click.

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Glassdoor has 2,218 QVC reviews submitted anonymously by QVC employees. Read employee reviews and ratings on Glassdoor to decide if QVC is right for you.