An enjoyable place to work for the most part - Retail Assistant- Sales Floor Primark Employee Review

3.0
30 Dec 2015
Recommend
CEO approval
Business outlook

Pros

Most of my colleagues are very helpful and friendly. I've never really had any problems with customers and it's generally a nice store to work in. It does get busy at times, but it's never too busy to handle. Pay is good, well above minimum wage

Cons

Staff training in my store doesn't seem thorough enough to me, it takes us staff a good few shifts to figure everything out when first starting there, and there a certain things that I've had to figure out on my own on the tills. Some of the more senior staff (supervisors/management) can be a little condescending and patronising at times, and we also get mixed messages on certain things, such as whether or not we should stay on tills when there are no customers. Also, when I first started I was told that there would be plenty of opportunities for overtime, and I did do quite a bit of overtime myself when the store were short staffed, but overtime has now been stopped except on occasions such as Christmas, which is disappointing as most of us can now only work four hours per week, which many feel isn't really enough.

Explore other reviews about Primark

5.0
5 Mar 2026
Recommend
CEO approval
Business outlook

Pros

reasonable, low stress, good PTO practices, consistent schedule

Cons

leadership was not the best

2.0
5 May 2026
Recommend
CEO approval
Business outlook

Pros

You get lots of PTO up front as a part timer and can gain flex hours overtime. Get a 50 cent raise every six months.

Cons

Was told during onboarding that if a Christian comes into the store spreading the gospel, I have to kick them out. This includes the mention of the Jesus without the church invite. Managers claim its rude and if a customer does it, they get booted. Faced harassment from a customer and management didn't let me switch too a different department. Extremely high turnover rate and managers don't replace them, making your job more stressful during peak hours. Hard to use PTO. Little to no training. Too many bachelor and master holding part timers who get lucked out of moving up in the company. Managers give some people no task while pilling on multiple tasks on one person. Too many managers to deal with (and usually never find) and the full timers make you do the dirty work while they "unpack boxes". Its a pro-LGBT anti christian company. If they want to be pro-LGBT, than more power to them. But anti-Christian is discriminatory and unnecessary.

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