While the mission is in focus, the company is completely out of focus. Mass exodus of leaders and individual contributors over the past few months has led to many/most programs being delayed or outright stalled. Total compensation cuts on the order of 10% one year, and an additional 40% the next year due to the removal of equity grants with zero replacement for anyone below VP level have contributed to the high attrition. Executive leadership has changed tone since the Vista acquisition from open and honest communication to typical corporate double-speak. Employees no longer trust the executive leadership team to have their best interests in mind.
Pluralsight preaches that it is the best place to grow your career- and this is true if you are an entry level employee. Career progression for legacy employees, senior individual contributors, or leaders is completely non-existent as most leadership positions or higher level IC roles are external hires. The remaining leaders do not focus on career progression, and do not work with their teams to prepare them for their next opportunity.
Platform feature enhancement has all but stalled. Due to attrition and multiple incomplete acquisitions no new features have been added to the platform in a long time. Acquisition integration takes significantly longer than it should and the end result is often clunky and seems slapped together. Customers are asking for features they need to be successful, and those features are on the roadmap, but are years from going live.
Systems and processes are still in startup mode- meaning they are undefined, unenforced, and clunky. For a company that once went public the systems for quote to cash and ongoing success tracking are severely lacking. Once again a lack of investment in these systems is contributing to frustration, bad data, and ultimately attrition. IT teams are severely overworked, often working multiple roles, leading to systems falling even further behind.
