Great Values, Good Leadership, Poor Balance - Manager, Digital Strategy Old Navy Employee Review

4.0
9 Jan 2024
Recommend
CEO approval
Business outlook

Pros

Great people to work with that are highly educated and very smart. Restructuring efforts are an example of great commitment to an agile design. Good access to data and insights/recommendations are always considered at any level. HR and support resources were top of the line. Compensation was good considering I was hired based off of a San Francisco salary.

Cons

Work-life balance is not great. The culture was fair, but really difficult to motivate people when there were layoffs. Senior leadership is not very transparent and altered strategies numerous times for the sake of being "dynamic".

Explore other reviews about Old Navy

5.0
8 Apr 2026
Recommend
CEO approval
Business outlook

Pros

I’ve stayed with Old Navy through my entire undergrad and grad school experience. The best part about working here is how flexible they are with your schedule—they really work with you to make sure you can balance your shifts around classes and finals.

Cons

he holiday season is tough because Black Friday is now a mandatory 8-hour shift for everyone—no exceptions. Also, the attendance policy has become much stricter recently. They use a point system where you accumulate points for being even a minute late, which feels a bit extreme when you've been a loyal employee for years. It definitely makes the environment feel more rigid than it used to be.

2.0
26 May 2026
Recommend
CEO approval
Business outlook

Pros

You might meet some lifelong friends! Long tenure if you are willing to give up everything to try to be a successful employee Good EAP program for short term intensive therapy…

Cons

Public criticism, condescending communication, inconsistent accountability, and fear-based management styles became increasingly common. Feedback often felt reactive rather than constructive, and many employees did not feel psychologically safe speaking openly about concerns. There was also a significant lack of consistency between leaders and stores. Expectations changed constantly, communication was often unclear, and favoritism sometimes impacted accountability and decision-making. Long-term employees who consistently stepped up during difficult periods often felt taken for granted rather than appreciated. Reporting to HR will get you no where. You will be gaslit if you choose to speak up.

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