Want to work 60hrs a week?? - General Manager Old Navy Employee Review

1.0
24 May 2021
Recommend
CEO approval
Business outlook

Pros

Culture and the teams you create! We have the ability to do fun things and decorate the break rooms and really engage with the whole team

Cons

Since stores were restructured most stores lost leader head count, while the demands and workload continues to increase. As a GM I spend an average of 4-6 hrs on conf calls a week. Taking away valuable time from my team. Want to be micromanaged from a regional level, we have that too. The amount of spread sheets, surveys, checklists continue to grow, again taking time away from my team and customers. Being apart of the mid Atlantic region and east territory is overwhelming. I know other regions are not micromanaged to the minute like we are. I left the company because it’s retail and shouldn’t be this hard. Work life balance became non existent with DM calling on days off. Scheduling TBs during time off and expecting you to be available. The company has lost its “people first” mentality in order to cut company costs and turn an even larger profit

Explore other reviews about Old Navy

5.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Work life balance is hard to achieve

Cons

Requirements changing all the time

2.0
26 May 2026
Recommend
CEO approval
Business outlook

Pros

You might meet some lifelong friends! Long tenure if you are willing to give up everything to try to be a successful employee Good EAP program for short term intensive therapy…

Cons

Public criticism, condescending communication, inconsistent accountability, and fear-based management styles became increasingly common. Feedback often felt reactive rather than constructive, and many employees did not feel psychologically safe speaking openly about concerns. There was also a significant lack of consistency between leaders and stores. Expectations changed constantly, communication was often unclear, and favoritism sometimes impacted accountability and decision-making. Long-term employees who consistently stepped up during difficult periods often felt taken for granted rather than appreciated. Reporting to HR will get you no where. You will be gaslit if you choose to speak up.

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