Its a good place to work who is going to college or school. - Customer Experience Associate Old Navy Employee Review

4.0
15 Feb 2010
Recommend
CEO approval
Business outlook

Pros

They are very flexible, the people you work are usually very friendly and the work you do is also not very physical.

Cons

Your hours might reduce when the sales are down.

Explore other reviews about Old Navy

5.0
8 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great place to work. Great manager. This was a fun job.

Cons

Seasonal work for hire but did not move to full time.

2.0
26 May 2026
Recommend
CEO approval
Business outlook

Pros

You might meet some lifelong friends! Long tenure if you are willing to give up everything to try to be a successful employee Good EAP program for short term intensive therapy…

Cons

Public criticism, condescending communication, inconsistent accountability, and fear-based management styles became increasingly common. Feedback often felt reactive rather than constructive, and many employees did not feel psychologically safe speaking openly about concerns. There was also a significant lack of consistency between leaders and stores. Expectations changed constantly, communication was often unclear, and favoritism sometimes impacted accountability and decision-making. Long-term employees who consistently stepped up during difficult periods often felt taken for granted rather than appreciated. Reporting to HR will get you no where. You will be gaslit if you choose to speak up.

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