The job is really fun and energetic. You are accountable for yourself, and must make a certain goal (UPH) each shift. - Logistics Associate Old Navy Employee Review

3.0
3 Feb 2010
Recommend
CEO approval
Business outlook

Pros

The job is fun, and the people are even better. If it weren't for my fellow employees I would quit.

Cons

Unprofessional management, the employment laws are not always followed (sometimes we don't get our breaks, etc), the customers are not always friendly.

Explore other reviews about Old Navy

5.0
14 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Good place to work for first jobs

Cons

Typical retail issues that you’d deal with everywhere

2.0
26 May 2026
Recommend
CEO approval
Business outlook

Pros

You might meet some lifelong friends! Long tenure if you are willing to give up everything to try to be a successful employee Good EAP program for short term intensive therapy…

Cons

Public criticism, condescending communication, inconsistent accountability, and fear-based management styles became increasingly common. Feedback often felt reactive rather than constructive, and many employees did not feel psychologically safe speaking openly about concerns. There was also a significant lack of consistency between leaders and stores. Expectations changed constantly, communication was often unclear, and favoritism sometimes impacted accountability and decision-making. Long-term employees who consistently stepped up during difficult periods often felt taken for granted rather than appreciated. Reporting to HR will get you no where. You will be gaslit if you choose to speak up.

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