Good for high school and college - Cash Handler Old Navy Employee Review

2.0
2 Dec 2009
Recommend
CEO approval
Business outlook

Pros

-Old Navy provides very flexible hours so you are able to work between classes, on weekends, or nights. -Best discounts for employees around with 25% on old navy, and 50% off at banana and gap. -Get to work with peers -Easy to transfer from store to store when I go home for the holidays or summers.

Cons

-Very little opportunity for advancement. Old Navy often does not promote from within the store. -Even if sales are ok work hours tend to be cut to the point where part timers get 10 hours or less in a week. -Pay raises average around $0.30 a year -Very little ability to be independent with constant micromanaging -Endless policies and procedures -Customers are often rude -If you see someone shoplifting you can't do anything and if you do do something then you will have to attend court for the shoplifter's hearing and not be compensated for time or gas and will not be accompanied by a manager. -Management often plays favorites -If you do not get Old Navy cards you will be terminated by essentially never getting hours. -Whether you have worked there a month or 8 years you will be treated as a 5 year old. -The store gets unreasonably messy and you must clean it in an unrealistic amount of time.

Explore other reviews about Old Navy

5.0
8 Apr 2026
Recommend
CEO approval
Business outlook

Pros

I’ve stayed with Old Navy through my entire undergrad and grad school experience. The best part about working here is how flexible they are with your schedule—they really work with you to make sure you can balance your shifts around classes and finals.

Cons

he holiday season is tough because Black Friday is now a mandatory 8-hour shift for everyone—no exceptions. Also, the attendance policy has become much stricter recently. They use a point system where you accumulate points for being even a minute late, which feels a bit extreme when you've been a loyal employee for years. It definitely makes the environment feel more rigid than it used to be.

2.0
26 May 2026
Recommend
CEO approval
Business outlook

Pros

You might meet some lifelong friends! Long tenure if you are willing to give up everything to try to be a successful employee Good EAP program for short term intensive therapy…

Cons

Public criticism, condescending communication, inconsistent accountability, and fear-based management styles became increasingly common. Feedback often felt reactive rather than constructive, and many employees did not feel psychologically safe speaking openly about concerns. There was also a significant lack of consistency between leaders and stores. Expectations changed constantly, communication was often unclear, and favoritism sometimes impacted accountability and decision-making. Long-term employees who consistently stepped up during difficult periods often felt taken for granted rather than appreciated. Reporting to HR will get you no where. You will be gaslit if you choose to speak up.

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