Manager - Department Manager Old Navy Employee Review

1.0
10 Jun 2018
Recommend
CEO approval
Business outlook

Pros

The pay was good and it was close to my home

Cons

The store was always a mess. You never left feeling like you accomplished something. The managers were rude and disrespectful to associates. Also to customers. They always sat in the office gossiping about other team members. There were cliques and if you were not part of one you were never scheduled or when you were scheduled they always gave you the worst shifts. Just a really bad, unprofessional environment to work in. I will never work for them again. Its surprising because Gap Inc. is known for their work ethic but you would never know that from working here.

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5.0
24 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Coworkers are definitely the biggest Pro.

Cons

Hours cut make getting task completed impossible.

2.0
26 May 2026
Recommend
CEO approval
Business outlook

Pros

You might meet some lifelong friends! Long tenure if you are willing to give up everything to try to be a successful employee Good EAP program for short term intensive therapy…

Cons

Public criticism, condescending communication, inconsistent accountability, and fear-based management styles became increasingly common. Feedback often felt reactive rather than constructive, and many employees did not feel psychologically safe speaking openly about concerns. There was also a significant lack of consistency between leaders and stores. Expectations changed constantly, communication was often unclear, and favoritism sometimes impacted accountability and decision-making. Long-term employees who consistently stepped up during difficult periods often felt taken for granted rather than appreciated. Reporting to HR will get you no where. You will be gaslit if you choose to speak up.

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