Decent discounts overshadowed by pressure for credit sign-ups - Retail Sales Associate Old Navy Employee Review

2.0
18 May 2026
Recommend
CEO approval
Business outlook

Pros

Decent discount for Old Navy and their other companies.

Cons

Regardless of how much customer experience you have or how well you communicate with customers, you will only be allowed on register if you constantly get credit card sign-ups.

Explore other reviews about Old Navy

5.0
18 May 2026
Recommend
CEO approval
Business outlook

Pros

- Management was very nice - Easy to schedule around other commitments like school

Cons

- Constantly working late nights can be draining

2.0
26 May 2026
Recommend
CEO approval
Business outlook

Pros

You might meet some lifelong friends! Long tenure if you are willing to give up everything to try to be a successful employee Good EAP program for short term intensive therapy…

Cons

Public criticism, condescending communication, inconsistent accountability, and fear-based management styles became increasingly common. Feedback often felt reactive rather than constructive, and many employees did not feel psychologically safe speaking openly about concerns. There was also a significant lack of consistency between leaders and stores. Expectations changed constantly, communication was often unclear, and favoritism sometimes impacted accountability and decision-making. Long-term employees who consistently stepped up during difficult periods often felt taken for granted rather than appreciated. Reporting to HR will get you no where. You will be gaslit if you choose to speak up.

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