General Managers Beware - General Manager Old Navy Employee Review

1.0
20 Apr 2016
Recommend
CEO approval
Business outlook

Pros

Pay Peers Health insurance Discount Recognition funds to award your team That's it. Filling space to meet 20 word minimum.

Cons

1. 50-75 hour work weeks 2. Culture of fear from SVP to your direct boss 3. Checklist for everything-lots of paperwork required to your Market Leader 4. Credit card goal attainment required for quarterly bonus 5. No recognition 6. Last minute demands with little time for turn around 7. Salaried managers expected to pick up the slack for payroll reduction 8. Everything is an emergency all the time 9. No ability to connect with customers 10. Impossible to maintain a well organized and clean store.

Explore other reviews about Old Navy

5.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Work life balance is hard to achieve

Cons

Requirements changing all the time

2.0
26 May 2026
Recommend
CEO approval
Business outlook

Pros

You might meet some lifelong friends! Long tenure if you are willing to give up everything to try to be a successful employee Good EAP program for short term intensive therapy…

Cons

Public criticism, condescending communication, inconsistent accountability, and fear-based management styles became increasingly common. Feedback often felt reactive rather than constructive, and many employees did not feel psychologically safe speaking openly about concerns. There was also a significant lack of consistency between leaders and stores. Expectations changed constantly, communication was often unclear, and favoritism sometimes impacted accountability and decision-making. Long-term employees who consistently stepped up during difficult periods often felt taken for granted rather than appreciated. Reporting to HR will get you no where. You will be gaslit if you choose to speak up.

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