Great Company - Department Manager Nordstrom Employee Review

5.0
21 Nov 2010
Recommend
CEO approval
Business outlook

Pros

A strong promote from within policy Excellent training and job reviews Fun and energetic coworkers Great benefits and opportunities Hard work is rewarded

Cons

retail work can entail long hours and can be physically demanding. Sometimes are busier than others and expectations are set high.

Explore other reviews about Nordstrom

5.0
28 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good commissions, good teamwork overall.

Cons

Lots of physical work, putting back the shoes is challenging. Sometimes my coworkers would be too competitive.

2.0
2 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Decent base pay, somewhat autonomous, great tip potential.

Cons

The company has changed for the worse since COVID. When I came back the mood of the entire store had shifted. Gone were the days of comradery, customer focus, and taking pride in a job well done. In its place there is a new culture of cutthroat sales, a severe decline in customer focus, and worst of all a new focus on profit over customer satisfaction. When I was told that the amount the store charged for a shoe shine was not enough to do the best job I could for a customer I knew things had gone downhill for the company. Not to mention I watch a manager prey on a mentally disabled person in order to secure a sale, when the person could not understand what was being offered. Sad that such a once great company is now just another greed ridden corporation.

2
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