Great place to launch a career in retail. - Department Manager Nordstrom Employee Review

5.0
2 Nov 2008
Recommend
CEO approval
Business outlook

Pros

Great company culture. Employees are treated and compensated very well. Great benefits (medical, dental, 401ks, profit sharing, etc.) after you've been with the company for 3 months. If you're interested in climbing the corporate ladder, the skies the limit: Nordstrom essentially only hires from within, so everyone starts in sales and works their way up. Tremendous opportunities for growth within the company. Nordstrom hires great people - it's a joy to work with coworkers who are friendly, happy and dedicated. People LOVE working here. If you have to leave (like I did) you'll find it very easy to find a job with another retailer - everyone wants to hire former Nordstrom employees.

Cons

My biggest complaint is work scheduled (which is probably inevitable with any retailer). Hours can be tough, especially arond the holidays. You are essentially not allowed to take time off during the summer or over the holidays if you work in the stores. In one year with the company, I was only able to take 3 weekends off. This work/life balance changes some as you move into more senior positions, but never really goes away. Buyers are on the floor for the first few days of major sales. My only other thought is that you have to spend a lot of time on the floor before you can be promoted to corporate. I think some time on the floor is indispensible, but they should find a more efficient way to track people whose primary interests lay outside sales/managment.

Explore other reviews about Nordstrom

5.0
10 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Nice office and great perks

Cons

Too hectic and no direction

2.0
2 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Decent base pay, somewhat autonomous, great tip potential.

Cons

The company has changed for the worse since COVID. When I came back the mood of the entire store had shifted. Gone were the days of comradery, customer focus, and taking pride in a job well done. In its place there is a new culture of cutthroat sales, a severe decline in customer focus, and worst of all a new focus on profit over customer satisfaction. When I was told that the amount the store charged for a shoe shine was not enough to do the best job I could for a customer I knew things had gone downhill for the company. Not to mention I watch a manager prey on a mentally disabled person in order to secure a sale, when the person could not understand what was being offered. Sad that such a once great company is now just another greed ridden corporation.

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