Poor Leadership and Toxic Environment - Anonymous employee MuleSoft Employee Review

1.0
15 Jun 2022
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Practice Leads, Delivery Managers and Regional Manager were friendly and supportive. Saleforce benefit of 1 day off a month (on an allocated day). It was nice to do personal appointments that day. Manager is a sound SME with systems.

Cons

Manager was micromanaging certain members of the team, favoritism in the team, bullying to the point people resigned globally. Gas lighting by manager. Expectation with tasks were unrealistic and she was not consistent with duties and deliverables. Manager not a leader but 'friends' with leadership. Mulesoft culture is not the same as Saleforce culture and they are resistant in evolving the culture. Salesforce provide many benefits, 1 day off anytime the month but at Mulesoft it's a certain day off. We do not chose. Saleforce have told us to reimburse our lunches for certain meetings, but Mulesoft manager said we are not allowed.

Explore other reviews about MuleSoft

5.0
2 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good benefits, smart people, cool events

Cons

Promotion cycle makes growth a challenge

3.0
6 May 2026
Recommend
CEO approval
Business outlook

Pros

If you have great Core AEs, you get to do the fun part of sales which is selling. The product is good and we are constantly evolving our product. Salesforce install base and name recognition helps get you a lot of at bats.

Cons

SMB culture can be draining. There is less emphasis on being a strategic product expert and more on volume based selling. This may be where the business needs to go, but logging every minute of your day, being a great co prime, and functioning as a BDR is tough. There are also a lot of stellar performers and others on the exact same team who may have closed nothing.

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