MuleSoft

Part of Salesforce

MuleSoft reviews

Heroism and tons of Google's wannabes - Anonymous employee MuleSoft Employee Review

2.0

25 Aug 2016

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Interesting product and underlying technologies, fast-paced environment, generally speaking great people, and waaay above average in terms of pasion and talent for what they do.

Cons

Hero's syndrome: culture fosters individual heroism over collaboration and team work. Upper management has a tendency to micro-manage everything, from hiring to even tactical decisions. Company is growing very fast on sales giving the great sales team and the smoke sellers, but Engineering is not being able to keep up the pace since is not growing despites the efforts they do because of their elitism and lack of professionalism (some techincal interviewers compete with the candidates!) in hiring.

MuleSoft Response

Thanks for bringing your experience to my attention. Our goal as an organization is to enable teams to be self-sufficient and self-driven, while still having enough collaboration and coordination that we don't step over each other. We are constantly figuring out the right balance to set the pattern for us to grow rapidly and remain as effective as a startup. Clearly we have some challenges there and work to do. Feedback is key to improvement, and I appreciate you calling this out.

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5.0

2 Jun 2026

Social media manager

Recommend

CEO approval

Business outlook

Pros

Good benefits, smart people, cool events

Cons

Promotion cycle makes growth a challenge

3.0

6 May 2026

Smb account executive

Recommend

CEO approval

Business outlook

Pros

If you have great Core AEs, you get to do the fun part of sales which is selling. The product is good and we are constantly evolving our product. Salesforce install base and name recognition helps get you a lot of at bats.

Cons

SMB culture can be draining. There is less emphasis on being a strategic product expert and more on volume based selling. This may be where the business needs to go, but logging every minute of your day, being a great co prime, and functioning as a BDR is tough. There are also a lot of stellar performers and others on the exact same team who may have closed nothing.

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Heroism and tons of Google's wannabes - Anonymous employee MuleSoft Employee Review

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