Has turned into a sinking ship - Sales Manager Macy's Employee Review

1.0
29 Jul 2021
Recommend
CEO approval
Business outlook

Pros

Used to be fun, filled with like minded creative individuals. Fun events and the opportunity to give back through volunteering.

Cons

Everything is all about how many credit cards you or your team has opened. You can be a fantastic manager or associate, customers love you, hundred of thousands in sales per year but if you aren't opening 2 credit cards every 8 hour shift you are underperforming. Senior management is filled with adults who act like they are in high school and roam around in "mean girl" style groups (that's if they are on the floor. half the time they are in their office offering no support whatsoever) Absolutely no consideration for your time, or even your personal time. Consistently texting, calling, emailing on your days off and breaks and when you leave work. No room for growth, each year they eliminate more and more positions essentially halting growth. No education opportunities, management expects you to know everything and be the best but take absolutely no time to train or teach, they don't even offer suggestion or brainstorm with you on solutions to problems. Its very much a "that's not my problem" type of environment.

Explore other reviews about Macy's

5.0
15 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great company to work for

Cons

NO RSU's or stocks but has great culture and values

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Macy's Response
2mo
We appreciate you sharing your review of your experience as a Technical Lead!
2.0
3 Jun 2026
Recommend
CEO approval
Business outlook

Pros

you get ok pto even as a part timer, not physically demanding, good A/C and heating depending on the weather.

Cons

very low pay compared to other businesses, you only get a 40 cent raise every year. same playlist consisting of 15 songs on repeat and it drives you crazy as time goes on. very inconsistent hours they rarely give morning shifts, you only get the more undesirable shifts like closing which ends at 9:30pm. the sales goals will be exceeded and they hours will still be cut especially around the holiday season. numerous amounts of time where i am left alone at the register on a busy day with no backup and still expected to clean fitting rooms and recover the floor with no help. overall no room for growth, started when i was 18 and am now 20 and have not even been considered or offered a higher position, 2 tiny raises is all i got. i overall feel like my position is bottom of the barrel compared to asset protection, jewelry department, and fragrance sales because they get paid better and make commission while doing less easier work. would not recommend and if you do end up working at a Macys use the experience you have and never stop applying to jobs because there really is no growth here.

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Macy's Response
3w
Thank you for your honest feedback as our Sales Associate. If you are open to it and would like to discuss further, please feel free to send us a private message on https://www.facebook.com/Macys/ or https://www.instagram.com/macys/, and include your name, phone number, email address, and store location so we can connect with you directly! Thank you.
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