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      Not a great place to work - Anonymous employee Lumen Employee Review

      1.0
      16 Jan 2016
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      If you are connected with the right people you will have a job for life, and may not have to work very hard at all.

      Cons

      Decision-making takes forever. Several 'good ole boy' networks exist with the company(s). As CTL is a mix of CenturyTel (Monroe), Embarq (Kansas City) and Qwest (Denver), there is a lot of internal bickering and back-biting at the top. Despite being based in Monroe, Denver seems to have the upper hand.

      Explore other reviews about Lumen

      5.0
      17 Oct 2025
      Field technician
      Recommend
      CEO approval
      Business outlook

      Pros

      Excellent work life balance and family friendly

      Cons

      Not enough growth in the field tech position

      avatar
      Lumen Response
      8mo
      Thank you for taking the time to write a review. We're determined to get better every day, so we value your feedback about balance and growth. Lumen's investment in our people is essential to our success, we're so glad to have your feedback on your experience. Thank you again, we're happy to have you on the team.
      2.0
      29 Jun 2026
      Margin analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      Good benefits with remote work

      Cons

      Super unstable, coworkers getting laid off with no notice. Outsourcing jobs to India. The remaining employees expected to pick up the extra work.

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