Is Lumen Denver a good place to work?

Employees in Denver have rated Lumen with 3.4 out of 5 stars in 675 anonymous Glassdoor reviews. To compare, worldwide Lumen employees have given a rating of 3.2 out of 5. Search open jobs at Lumen in Denver and find out about the interview experience in Denver or explore more of the top rated companies in Denver .

Does Lumen pay well in Denver?

Lumen employees working in Denver rate their compensation and benefits with 3.4 out of 5 stars based on anonymously submitted employee reviews on Glassdoor. This is 9.2% better than the company average rating of all Lumen employees. Browse Lumen salaries in Denver to find out how much you could get paid.

How is the work culture at Lumen in Denver?

Employees in Denver have rated Lumen with 3.9 out of 5 for work-life-balance (5.3% higher than company-wide rating), 3.8 out of 5 for diversity and inclusion (2.7% higher than company-wide rating), 3.4 out of 5 for culture and values (6.1% higher than company-wide rating) and 3.1 out of 5 for career opportunities (10.2% higher than company-wide rating).

How satisfied are Lumen employees in Denver?

58% of employees in Denver would recommend working at Lumen to a friend, compared to 47% of Lumen employees worldwide . This is based on 675 anonymous reviews submitted on Glassdoor.

What are the top reviewed jobs at Lumen?

Software Engineer (279) , Senior Software Engineer (153) , Account Manager (148) , Manager (102) , Network Technician (86) , Customer Service Representative (85) , Project Manager (85) , Network Engineer (84) , Account Director (69) , Sales (62) , Director (60) , Software Developer (58) , Engineer (54) , Broadband Technician (51) , Sales Engineer (49)

What are the pros of working at Lumen according to real employee reviews?

"Benefits are good and the actual fiber network is good once it is up and running." ((in 683 reviews)); "Schedule is flexible and good for work/life balance" ((in 608 reviews)); "The pay is good and the product line is broad" ((in 484 reviews)); "Great people on the local level who truly care about their jobs and taking care of customers." ((in 444 reviews)); "good culture and feels like a team" ((in 181 reviews))

What are the cons of working at Lumen according to real employee reviews?

"Management is poor and inexperienced as to how to deal with this." ((in 394 reviews)); "Poor leadership at the top preaching about how the people are the foundation and then laying them off the next week." ((in 157 reviews)); "Lots of layoffs and re" ((in 152 reviews)); "As a result the majority of the good managers and directors that had the years retired." ((in 138 reviews)); "low salary and non timely promotions" ((in 135 reviews))

Lumen Denver reviews

3.2

47% would recommend to a friend

(675 total reviews)

Kate Johnson

66% approve of CEO

45% positive business outlook

Ratings by category

3.7

Diversity and inclusion

3.7

Work/Life balance

3.2

Culture and values

3.1

Compensation and benefits

2.9

Senior management

2.8

Career opportunities

Employees in Denver CO have given Lumen a rating of 3.2 out of 5 stars, based on 675 company reviews on Glassdoor. This indicates that most employees have a good working experience in Denver CO. The Lumen employee rating in Denver CO is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

675 reviews

2.0

26 May 2026

Flexible remote work, but cost-cutting impacts job security

Human resources

Recommend

CEO approval

Business outlook

Pros

Flexible and remote work is the biggest benefit here

Cons

Cost cutting is getting out of control. Entire departments are being outsourced overseas and it’s impacting service. If you’re in leadership you’ll be promoted and compensated but downstream you’re lucky to still have a job.

Lumen Response

2d

Thank you for your transparency about your experience. We want to hear from people like you to learn how we can do better. We're sorry to hear about your experience at Lumen. We recognize that cost-cutting and outsourcing can be challenging. Unfortunately, at times, restructuring, reorganizations, or realignment to business realities is needed to drive our continued transformation and company growth. These decisions are difficult and not something we take lightly. Lumen understands the impacts these events have on our employees and provides support and guidance through the challenging transitions. We're glad you value our agile working model. Please reach out to us at CTLHRActionTeam@lumen.com if you would like to discuss anything further with your review. Thank you for being part of the Lumen team.

4.0

24 May 2026

Opportunities for growth amid a fast-paced environment

It operations specialist

Recommend

CEO approval

Business outlook

Pros

Room for advancement if you put yourself out there and show interest to want to grow. Ability to further education through employer-provided training. Management treats you fair as long as you have honesty and integrity.

Cons

Its an ever evolving company and the fast pace may not be suited for some people.

Lumen Response

2d

Thank you for your insight into working at Lumen. We need feedback like yours to continue to make Lumen a great place to work. Fast pacing can definitely be challenging, but we are committed to helping everyone each their full potential. We're glad to hear that you value our room for growth, educational opportunities, and management, Thank you again for your feedback. We're happy to have you on the team.

4.0

30 Apr 2026

Flexible hours and great colleagues, but can feel stagnant

Software engineer

Recommend

CEO approval

Business outlook

Pros

Very flexible work hours, great people to work with

Cons

Things are slow to get moving and it's easy to feel stagnant if you let it happen.

Lumen Response

3w

Thank you for sharing your thoughts! We want to hear from people like you to learn how we can do better. We recognize that things can feel stagnant and that 3rd party vendors can be challenging. We are determined to have an open mind and a commitment to learning by seeing challenges, failures and change as opportunities for growth. Your review will help us take any necessary action. We're glad you value our agile working model and people! Thank you again for your feedback. We're happy to have you on the team.

Viewing 1 - 3 of 675 Reviews

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Jobs at Lumen

AEM Product Manager

Remote

·

US$104K - US$152K /yr

(Employer provided)

View job

Cybersecurity Assurance Analyst (Audit)

United States

·

US$106K - US$155K /yr

(Employer provided)

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Account Manager Senior - Inside Public Sector

Operations Analyst II

Service Delivery Rep III

Lumen

Lumen Denver reviews

Ratings by category

Reviews by job title

Flexible remote work, but cost-cutting impacts job security

Opportunities for growth amid a fast-paced environment

Flexible hours and great colleagues, but can feel stagnant

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