How about 1 word? HORRIBLE! - Broadband Technician Lumen Employee Review

1.0
8 Oct 2019
Recommend
CEO approval
Business outlook

Pros

Good pay and if you know how to use your personal and vacation time, scheduling is very flexible.

Cons

Upper Management, First level Management Actually, the company as a whole is pretty crappy and want nothing more than to see you fail. It’s why they stack the deck against us and find every single excuse or reason to make life harder on us. Team? What team?! There is no team, just a bunch of crybabies. They preach about caring for the customer but all they really care about is their bottom line and shareholders. We are union, but the union really has no power. I would stay far away from this company, believe me, sometimes peace of mind is more valuable than a great paycheck.

Explore other reviews about Lumen

5.0
15 May 2026
Recommend
CEO approval
Business outlook

Pros

Great Culture very good people

Cons

Tech stack is a little shaky

avatar
Lumen Response
1mo
Thank you for your insight into working at Lumen. We value your input. We recognize how tack stacks can be shaky. We're committed to helping our leaders grow so that we can all succeed together. We're glad you enjoy our culture and people. Thank you again for your feedback. We're happy to have you on the team!
4.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good pay, great benefits, great people to work with, boss is great, etc.

Cons

Company is undergoing transformation, so it's a bit chaotic. Have to work with old stuff and new stuff at the same time. Hopefully that will change as we transform further.

avatar
Lumen Response
2d
Thank you for sharing your thoughts. We need feedback like yours to continue to make Lumen a great place to work. Transformation can definitely be challenging. We're committed to growth opportunities so we can all succeed together. We're glad you are taking advantage of compensation, benefits, and our people. Thank you for the work you do with us. We're happy to have you on the team.
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