You are a number - Management-Consumer Lumen Employee Review

1.0
27 Aug 2019
Recommend
CEO approval
Business outlook

Pros

Decent pay in the unionized footprint

Cons

Centurylink has no care for their employees, expect to be a easily replaced commodity. From a management perspective the upper echelon of leadership is bloated and disconnected. Aggressive sales practices lead to a "wells fargo" like culture of churning employees and drives unethical sales practices. Instead of dialing it back when this was uncovered via previous employees and law suites they tighten the vice and apply more pressure to their front line. You will work outside of your function and it will be required to do so, if your other work suffers as a result expect to be disciplined. When going to management expect to forfeit worklife balance because the company demands too much time and effort.

Explore other reviews about Lumen

5.0
23 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Overall great culture and team

Cons

Fully remote, not too much interaction with coworkers

4.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good pay, great benefits, great people to work with, boss is great, etc.

Cons

Company is undergoing transformation, so it's a bit chaotic. Have to work with old stuff and new stuff at the same time. Hopefully that will change as we transform further.

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