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      You will feel smart here - Global Account Manager Lumen Employee Review

      1.0
      6 May 2016
      Global account manager
      Recommend
      CEO approval
      Business outlook

      Pros

      You can earn a lot of money and don't have to work very hard, although benefits are way below market. If you want to feel smarter than the executives who make every single miniscule decision and where you can get away with doing nothing all day, this is the company for you. A Dilbert dream

      Cons

      You will never feel like you did anything worthwhile when you return home from work at the end of the day. Processes, programs, strategies are all designed by people who have no experience of execution and impact. I have worked for Big Tech before and have seen how agile and smart they are. Working at CenturyLink is much more akin to how we imagine working for the DMV would be.

      Explore other reviews about Lumen

      5.0
      23 Nov 2025
      Software engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      The people are friendly and helpful, the work is engaging, deadlines are flexible, collaboration is smooth

      Cons

      Moves slow at times, contractors are unreliable, projects can be delayed or outright scrapped after being worked on

      2
      avatar
      Lumen Response
      6mo
      Thank you for leaving a thoughtful review about your time at Lumen. We need feedback like yours to continue to make Lumen a great place to work. It's important to us that our teams are reliable, so we're sorry to hear that you faced some challenges. We're glad to learn that you took advantage of our supportive community and found your work engaging! We wish you all the best as you continue on with your career.
      5.0
      24 Jun 2026
      Project coordinator
      Recommend
      CEO approval
      Business outlook

      Pros

      Easy to learn, manageable schedule, supportive management

      Cons

      Changes in systems with many malfunctions, confusing workflows, policies set with little guidance (like figure it out yourself)

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