I've been at KB4 for 6 years and although change is expected, change has made things go downhill. Pay is not keeping up with inflation. I've been keeping up with the reviews on Glassdoor and the bonus structure changed from all sales (including renewals) to new sales, making the bonus much harder to obtain. KnowBe4 seems to think that because they have the option to give bonuses based on performance, that they don't have to pay a fair wage. When in reality, the bonuses we've actually gotten this year are significantly less than they have been the past. Now they are pushing people to come back into the office, which for many is not helpful at all when it comes to productivity. People in the office are loud, people stop and talk to you, it makes it harder to get things done on top of the long commute and losing a ton of time out of your personal life(since for many people, it is too expensive to live near the office - Pinellas county is extremely expensive). Stu has become very out of touch and boasts about his riches in the AMA's (even though in glassdoor review responses they say he "only answers questions he's asked", yeah ok lol). No more COLA adjustments (though yes there are small merit increases), and anyone who has earned stocks in the past, those stocks have ran out and now we are relying solely on our base pay (which is not enough). Since Vista acquired us, it is just not the level of "fun" it used to be. Scary to think what is around the corner with Egress further merging with us. This past year there have been layoffs but they do it in small chunks so just enough to lay low under the radar. As Stu said in one meeting, "first we need to define what a layoff is" and defined it as laying off 5-10 % of the company. But they did lay off people, just in small groups. CSM land is a hot mess with too many accounts to manage and now customers are not getting the level of service they should be getting. CSM is actually paying less of a base pay now as a starting pay than they did 6 years ago. I miss the old days
