Falls very very short - QuickBooks Live Bookkeeper Intuit Employee Review

1.0
31 Dec 2023
Recommend
CEO approval
Business outlook

Pros

Great exposure to technology and a seemingly ok service model.

Cons

Very poor leadership. A strong disconnect between core values and the work environment. Sociopathic use of technology to micro-manage employees results in unhappy employees and lack of productivity. In spite of what's advertised, compensation is NOT competitive. In fact far from it and the company prides itself on paying well below market value.

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3.0
13 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Benefits are amazing, medical insurance, vision and dental. Company match on 401K and volunteer time off.

Cons

They keep making decisions to outsource jobs to contract workers who don't share the same value in training or customer care. Oh they say they do but when you catch the listening to music so loud you can't hear the customer, or literally snoring on the line they can't do anything because of the way the contracts are set up. It is up to the contract company and the contract company just needs warm bodies. They did not even supply enough people doing our busiest season this year to co or the shifts that were required in the contract. So good luck with that. They will always eventually lay you off.

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