Intuit - Company with great potential, uncommonly poor senior leadership... - Director Intuit Employee Review

2.0
19 Apr 2010
Recommend
CEO approval
Business outlook

Pros

1) Compensation is outstanding - really tops in their markets. Very nice incentives in many areas... 2) Great benefits and site locations (very nice facilities) 3) Very flexible for work - life balance / work from home (in some areas - others are flexible, as long as you still put in 80 hrs a week :)) 4) They have some compelling products - people recognize them when you mention.

Cons

This could go on for some time... 1) While compensation is stellar, it is never possible to truly predict if it will continue (i.e. if you will be managed out, despite your personal performance). Having job stability is not likely at Intuit - and mostly because of where you are in the company. Those that speak up (i.e. tell the truth about project health, etc) are marked and added to the next RIF list... those that don't get on the list when the management flip-flop/shuffle that seems to occur annually happens. So you have to choose to be true to your convictions and have integrity (something that the senior most management obviously gave up on long ago), or silent and have a job... 2) General lack of cooperation and consistency in planning and goals across business units has created a work of competing fiefdoms in the company... painful at best (particularly in 'shared services' groups that must try and service all these kingdoms) and terribly inefficient 3) There has been no real innovation here in a long time - despite all the push and talk about this (the leadership in this area is quite weak at the senior level) - all the 'innovations' have come from purchasing other companies and then laying off the workers at Intuit who were trying to build some half-thought out product of senior mgmt in that space. 4) The IT group leadership is, without any doubt in my mind, the least capable group of senior leaders (starting at the CIO on down) that I have every worked with... they take all the ills across the rest of the company and then magnify them dramatically. I cannot believe that a software and technology company such as Intuit can continue to drive forward with no technical leadership in this central area.... all the while outsourcing all the ability to execute and think to vendors and low quality 'partners'...

Explore other reviews about Intuit

5.0
3 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great engineering culture, supportive team, strong mentorship, and meaningful intern projects with real product impact.

Cons

Large company processes can sometimes make onboarding and finding the right information slower at first.

5.0
27 May 2026
Recommend
CEO approval
Business outlook

Pros

I really enjoyed working with Intuit because it was a fast paced environment that pushed me to grow professionally. I appreciated the strong focus on customer experience, the support from leadership, and the opportunity I had to advance into a Tier 2 role within the same season. It strengthened my communication, problem solving, and multitasking skills while allowing me to help customers during stressful situation

Cons

One challenge for me was feeling somewhat disconnected from upper management and operations leadership at times. Most of my direct support and communication came from my team leads, who were very hands on and helpful. I tend to work best in environments where there is strong visibility and engagement from leadership across all levels.

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