Pros
- Good work life balance (for most!) - Focus on employees - their concerns and growth. Spotlight recognition programs are seriously motivating and encouraging. - Supportive management and leadership - Bent towards innovation and working towards delightful customer experiences. Could be a real good place for people who like to work backwards from the customer.
Cons
- Legacy technology. Not the best place for people looking to work on cutting edge problems of scale, performance. Most teams (atleast in India) work on maintenance projects. - Not the brightest of colleagues. You could get a job offer if you come from Yahoo, Amazon or startups instantly and be well paid but you will find your colleagues are still a good 3-5 years behind in technology. - Lax colleagues. Due to the balanced work and life culture, loads of people have taken it quite easy. Lots of people are not pushed and hence people who work hard, need to work overboard to compensate. - Some teams work very close with US teams leading to many late night calls. This is a serious toll for a few in an otherwise balanced work and life culture