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      Senior Customer Success Manager - Senior Customer Success Manager Indeed Employee Review

      3.0
      16 Oct 2025
      Senior customer success manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Book a business varries pto company lifestyle

      Cons

      Overall, a lot of people promoted too quickly. Lately there have been layoffs and a lot of cutbacks. From my former sales colleagues "people who were not let go, don't care like the people who were cut. and don't take their job seriously."

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      5.0
      8 May 2026
      Ux developer intern
      Recommend
      CEO approval
      Business outlook

      Pros

      Great benefits, great manager and mentor

      Cons

      nothing to state at the moment

      4.0
      3 Jun 2026
      Operations specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      I loved the talented people I worked with; I appreciated being appreciated; I loved helping employers hire; and I really thought this would be the company I retired from.

      Cons

      The company culture changed significantly after it became publicly traded; I didn't particularly care for how they handled layoffs; they didn't always act on the feedback they received; and they were slow to jump on the AI train.

      1
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